Key Holder/Sales Assistant

Bolli Imports Inc - Red Deer, AB (30+ days ago)

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This position is not your typical retail job. Bolli Imports is an environment that encourages personal growth, cares about you as a human, not just a number on a spreadsheet. In turn, the way we interact with our customers is out of the norm. A space to practice your authenticity, put some energy into your personal growth, and have FUN while you're at it.
Because we care about you, show us you care about us by completing the customer service skills assessment and submitting a COVER LETTER in paragraph format, tailored to this application specifically, shedding some light on the questions at the bottom of this posting. We want to know about YOU! What are you like? What do you like? Morning person or evening person? Coke or Pepsi? Tell us things about yourself!
If you do not follow these steps in your application, we will decline your application and give the spots to those who did. Sharing is caring. : )

Bolli Imports has a pop-up store in Bower Center, Red Deer, AB! Our pop-up store is confirmed for the next few months at least until after Christmas. Let us know if you could commit to the next few months, or longer.
Maybe you remember us in the Great Indoor Market last year.. we are back but this time with a bigger space in the mall across from shoppers drug mart.

We want to find out if we can find fitting staffing for full time or part time availability for a few positions.


For 20 seasons, Bolli Imports has brought unique products to the best festivals and musical events in Western Canada. What started as a small imported wool sweater gig out of a compact car is now a thriving, fun and fashionable hang out at festivals. We strive to provide an alternative to commercial retail with high quality, handmade products from right in Calgary and around the world. The most important aspect for us is our customers and the connection we have with them. The people we attract are very heart based and free spirited, which makes our work quite amazing and we do our best to bring them more than products!!!

Bolli Imports’ mission is to bring the highest level of customer service to any and all of our locations (Prince George, Kensington, or seasonal pop-up stores) our Festival presence or our online presence year round. It is our goal to exceed the expectations of all of our customers! We recreate the fun-loving, playful, open, honest and accepting vibe found at festivals in any location be it in store, on line or at festivals themselves. Our intention is to be of service. This means holding space for people from all walks of life, each one with a story to tell, experiences and loved ones. Customer involvement can include educating customers on the back story of our company, our support of free trade, the backstory of our products, where they come from, how they are made, materials specific to origin and vendor.

Bolli Imports is a family. We interact with eachother in an authentic, courteous, and professional manner. We are considerate, cooperative and helpful to every staff member to assure quality services, positive, honest and open work environments for all staff. We hold ourselves and each other accountable for our service commitment.

We are continuing to grow our Bolli Family and are now looking for the next important member who can continue to spread the love! Someone who wants to grow within a small company, put their creative ideas to the test, loves being proud of the product that they sell, and is a true ambassador for their team. Can you see yourself representing the “face” of Bolli Imports?

Responsibilities and Duties

The Key Holder - Sales Associate is responsible to support the Store Coordinator in the daily operations of the store. A strong team player with the ability to take on self-directed tasks and responsibility in opening and closing the store. Upholds Bolli Imports’ Customer Relation standards.

Key Competencies: The Sales Associate needs to be able to work well co-workers, and customers and be able to perform daily tasks such as:

  • Cash-in and out Responsibilities
  • Opening and Closing Procedures (Keyholder)
  • Communicating with Store Coordinator
  • Display & Merchandising via the direction of Store Coordinator (product placement, display distribution, theft prevention, etc.)
  • Customer interaction through service, product knowledge, and enthusiastic communication
  • Product Knowledge (Origin, Material, Price, Quantity on Hand, etc)
  • Tagging and hanging products
  • Involvement in Community events and promotion
  • Posting Promotions, New Products, and Events on Social Media outlets

Do you want to be able to say that have a job you truly love?

Are you a natural people person? How so?

Do you enjoy connecting with people? How so?

Do you have significant experience in Retail business?

Have you been known to take initiative, with strong time - management skills? How so?

Do you communicate accountably, consistently - taking responsibility for your actions? How so?

Are you self-directed and work well independently, yet able to work well in a team environment? How so?

Do you enjoy organizing, and are you tidy with a natural attention to detail? How so?

Do you value a strong sense of community? How so?

Can you see yourself representing the “face” of Bolli Imports?

If this is you, we would like to hear from you!!! Please forward your Resume and a COVER LETTER to:

Brittany Fraser, Store/Festival Coordinator

Part-time hours: 15-40 per week

Job Types: Part-time, Permanent

Salary: $14.00-$16.00 per hour


  • Casual Dress
  • Flexible Schedule
  • On-site Parking
  • Store Discount


  • sales: 1 year (Preferred)
  • customer service: 2 years (Preferred)