Specialist Labour Relations

Canada Post - Postes Canada - Calgary, AB (30+ days ago)

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Job Requisition Id: 26262
Business Function: Human Resources
Primary City: Calgary

Other Location(s):
Province: Alberta
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: CPMGA01
Number of Vacancies 1
Job Closing Date (dd/mm/yyyy): 29/02/2020

Job Description

Facilitates Labour Relations activities within the assigned area and provides specialist advice and guidance to business partner’s plant/divisional management in the interpretation, application and administration of Collective Agreements, policies and procedures consistent with corporate directives. Maintains workable interrelationships between employee unions, associations at the regional level and appropriate representatives of management within the terms of the Collective Agreements and the Canada Labour Code. Undertakes grievance resolution after the 1st level with a major focus being the arbitration process. Promotes the development and maintenance of effective labour/management relationships conductive to operational, administrative and service efficiency. Advises the Manager of potential disruptive issues or activities which may arise in the labour force and makes recommendations to avoid or resolve same.

Job Responsibilities

Below are the main job requirements and responsibilities for the Specialist Labour Relations

Provides, in accordance with National policy, Labour Relations Services in a highly labour intensive, mechanized, fast changing and politically sensitive environment, consisting of a large number of employees represented by a variety of unions and bargaining agents

Provides specialist advice, guidance and support to the business partners in the interpretation, application, and administration of Collective Agreement(s) along with changes to collective agreement(s) or national policies. Advises on the handling of grievances, conciliation or arbitration cases, and is required to present or assist in arbitration cases

Consults with regional union / management representatives on matters relating to working conditions, disciplinary issues and problem resolution.

Handles grievance procedures after the 1st level in a timely and effective manner to ensure speedy resolution of employee problems or concerns
Job Responsibilities (continued)
Administration of the grievance management system (GMS). Ensures proper documentation is collected and recorded in the system

Integrates and monitors the business processes for regional consultations, grievance management, arbitration, WCB appeals within the operating area. Links with Head Office ensuring the universal application of Head Office developed policy

Maintains a network of internal and external contacts to regularly benchmark and remain current on future trends and developments related to labour relations programs, policies and strategies. Participates in HR associations and events, in order to remain current and promote the CPC brand.


University degree in Industrial Relations OR University degree with commensurate experience in Labour/Industrial Relations. Alternatively, a completed post-secondary school education program (including courses related to Labour Relations) and commensurate experience (including equivalent knowledge and ability in Labour/Industrial Relations)


1 to 3 years of relevant functional experience
One or more years of experience in a unionized environment an asset

Other Candidate Requirements

Knowledge of Labour Relations, Human Resources, Mail Operations, Collection and Delivery, Marketing and Retail Operations
Knowledge of labour/management principles, the Canada Labour Code, the Canada Labour Relations Board process, Canada Post collective agreements, Canada Post Health and Safety programs, the Worker’s Compensation Process and the Canada Post Act. Also familiarity with provincial labour regulations, collective agreements and various labour organizations
Other Information

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.