Assistant Manager

A&W McMurray Group of Companies - Victoria, BC (30+ days ago)

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The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. We take pride in offering our employees a job like no other, and a work environment that can't be found anywhere else. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

A&W Restaurants in Victoria, BC is looking for permanent full-time Assistant Manager to start immediately at our Langford (Millstream) location.

Starting salary of $36,800, depending upon experience and/or completion of in-house training. We also offer various benefits which include an extensive single or family Medical/Dental Benefit which comprises of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Long Term Disability, Basic and Optional Life, AD&D, along with an optional Group RRSP.

The Assistant Manager works together with the Manager, supervising overall shift and daily operations of the restaurant. The Assistant Manager is responsible for operating the restaurant according to A&W Standards, Provincial WCB, and Employment and Health regulations on a daily basis and would be able to continue smooth operations of the restaurant in the absence of the Manager.

Responsible for the overall operation of the restaurant. Responsible for managing the restaurant to A&W standards, Provincial WCB, Employment and health regulations.


Balance key goals – high quality, speed of service and cost control through effective management of the operating system.
Maintains A&W standards daily and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed
Schedules staff and shift roles responsibilities
Knowledge of climate goals and ensuring they are practiced daily

Human Resources

Recruits and hires hourly staff (Participates in hiring decisions for supervisory positions in conjunction with the Manager and Area Manager)
Trains, develops, confronts poor performance and terminates staff.
Leads meetings
Ensures staff safety and a healthy, motivating work environment applying Daily Climate.
Documents critical incidents and reports them to key individuals
Ensures monthly health and safety meetings with a restaurant walk through are being completed and takes corrective action to address any issues


Completes daily, weekly, and period accounting administration
Manages inventory control, ordering, cost control and weekly inventory counts
Applies cash and food cost management principles


Ensures that cleanliness standards and safe food handling practices are met.
Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
Assists Manager with local store marketing
Manages accidents or complaints, implementing service recovery program
Ensures teams appearance is up to standard

2-3 years experience in a restaurant supervisory role
Strong interpersonal skills and proven leadership with supervisory experience
Expertise in all restaurant positions
Complete knowledge of the Operating System
Comprehensive knowledge of Operating Standards
High interest in developing others
Ability to do accounting and manage administrative aspects of the operation

Acceptable oral and written communication skills
Competency in Microsoft applications including Word, Excel, and Outlook
Ability to lead meetings

Physical Demands
Standing and walking for extended periods.
Some heavy lifting
How to Apply

Please ensure that you are providing a current resume with pertinent work experience and references. Shortlisted candidates may be required to complete a Background Check.

Candidates may apply with resume by responding to this job posting, by email: recruitment(at), by mail:Recruitment - A&W Langford (Millstream), 2739 30th St., Vernon, BC, V1T 5C6, or by fax: 250-275-6707. For further information regarding this posting please call 250-275-6706 during business hours. Only qualified applicants will be contacted for assessments and interviews.