DNRS Full-Time Client Services Representative (32-35 hours/week)
The Dynamic Neural Retraining System ™ is a growing alternative health care company that provides practical tools to rewire brain function and transform health. Our clients are individuals suffering from a variety of chronic illnesses and conditions. Through our neuro-rehabilitation program, based on the science of neuroplasticity, we are in the business of transforming lives. We pride ourselves in delivering innovative health solutions and compassionate customer service. Our team consists of forward-thinking, positive team players. We have an international outreach with headquarters in Victoria and contractors throughout North America, Europe and clients in over 50 countries.
We are an inspiring group with strong values rooted in environmental awareness, brain health, education, research, and helping people to transform their health and reclaim their lives.
We are currently seeking a Full-Time Client Services Representative for our small Victoria, B.C.office.
Full Time - Monday & Tuesday (8 hours), Wednesday & Thursday (4 hours) Friday (8 hours) = 32 hours. Can be between 32-35 hours.
The Client Services Representative reports to the Office Supervisor (OS) and is responsible for managing all incoming emails and phone calls, developing trusting relationships with our clients and contributing towards improving systems and procedures in the office.
Our ideal candidate would have both exceptional oral and communication skills. This person would possess strong organizational skills, have a keen eye to detail, is a self-starter, strong time management skills and have the ability to prioritize and manage various tasks at any one time.
Responsibilities and Duties
What you will be doing....
Who you are…
Qualifications and Skills
What is required…
Please submit your cover letter and resume. Only short listed candidates will be contacted.
The interview process will be as follows:
1st Interview : Preliminary interview with the Office Supervisor to assess if you will be a good fit for the company and if you have the right skill set for the role. Question & Answer - in person, Skype or phone request.
2nd interview: In-depth interview with the Operations Manager. Question & Answer. In person.
3rd interview: Meet and Greet with DNRS Owners
Start date: ASAP
Starting Salary: $19/hour
Job Type: Full-time