Sales Associate

APM Monaco - Vancouver, BC (30+ days ago)

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APM MONACO, THE BRAND

Influenced by Monaco and the joie de vivre of the South of France, APM Monaco (Arianne Prette Monaco) is a much loved contemporary fashion jewelry brand, with a touch of Monegasque flair. APM inspires dreams, APM is not based on consensus, APM is different.

Named after founder Ariane Prette, APM Monaco was created in 1982 and made her first mark in producing pieces for many of the great names in the jewelry business. After 30 years of developing and perfecting traditional, handcrafted quality jewelry, in 2001 the Prette family decided to venture into the design-focused silver jewelry business and continues to carry on Ariane’s legacy, with the aim to make APM Monaco a modern, yet timeless brand that fits perfect with current market trends. The brand creativity is unbelievable with a new collection created each month.

The group has over 1200 employees, and has achieved ISO 9001-2000 quality standard, GSCP environmental and BSCI social certifications. The group has a network of 97 single-brand boutiques and 300 official dealers in 14 countries, on all continents.

Main Job Objectives

To achieve sales goals and develop lasting client relationships These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

Essential Job Responsibilities

Sales Generation:

  • Meet sales goals
  • Utilize the elevated levels of sales and service to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details to ensure customer satisfaction
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends

. Upkeep of client base through international social-media channels

Customer Service:

  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilize store clients* record book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Operations:

  • Keep selling floor and merchandise neat, organized and stocked
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor
  • Assist in all areas of stock, transferring, receiving policies and all transferring/receiving related paperwork.
  • Participate in inventories
  • Properly execute all relevant POS procedure
  • Adhere to work schedule, inclusive of time and attendance
  • Participate in all relevant training and development seminars, programs and meetings as directed by store management.

Work Experience

  • At least 2 years retail experience

. Experience with Personal Shoppers and Clientelling

. Bi-lingual in Chinese a plus

*Compensation based on experience

*Open availability required

Job Types: Full-time, Part-time, Commission

Job Types: Full-time, Part-time, Commission

Experience:

  • sales: 1 year (Preferred)
  • customer service: 1 year (Preferred)