Veterinary Assistant/Receptionist - VCA Canada Lawrence Veterinary Clinic Toronto, Ontario (CASUAL)
About the Opportunity!
VCA Canada Lawrence Veterinary Clinic is currently recruiting for a dependable and confident Veterinary Assistant/Receptionist to join our clinic. This Casual opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to assist our veterinary staff with various tasks and treatments.
Assist veterinary staff with various tasks and treatments
Create a warm and welcoming environment for our patient and pet parents
Create a positive, low-stress atmosphere for our clients and patients
Assisting veterinary staff with various tasks and treatments when required
Ability to answer a multiline phone system and track and book appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
Strong organizational skills
General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
Exceptional client service skills
Compassion and nurturing attitude
Ability to remain calm in stressful situations
Ability to adapt in changing situations
Efficient in carrying out assignments independently
Takes initiative to complete tasks throughout the day
VCA Canada Offers!
At our core are our people – people with different strengths and interests that enrich our diversity, innovation and excellence. A team we think of as family. When you join our family, VCA Canada offers:
Exceptional career development
Generous personal pet care discounts
A network of highly educated and skilled professionals!!
And more perks!
VCA Canada Cares!
At VCA Canada we don’t see an animal, we see a family member. VCA Canada embraces a culture of giving back to the communities we serve and demonstrates this philosophy through our national philanthropic program, Paw it Forward. Please visit our website to learn more, www.vcacanada.com.
Have a question? Email: Careers.firstname.lastname@example.org
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.