Academic Strategist, Student Success Centre, Student Enrolment Services

The University of Calgary - Calgary, AB (30+ days ago)

Apply Now

Position Overview

The Student Success Centre in Student Enrolment Services is currently seeking a Full-time Regular Academic Strategist.

The Student Success Centre is seeking a full-time academic strategist to provide academic and developmental advising to the various cohorts of students served by the Student Success Centre. Providing instruction in a variety of formats, including one to one sessions, and small group sessions, the Academic Strategist will work with students seeking academic support across the university to assist them in developing learning strategies, academic goals and decision-making skills. In addition to direct contact with students, this position liaises with other academic support services on campus to promote the academic success of students.

The Academic Strategist operates with minimal supervision and is fully responsible for the quality of his/her own work. Strong communication, facilitation, negotiation, leadership and student service skills are essential. The Academic Strategist operates with a high impact of error and high stress factors due to caseload volume, the complexity of issues presented by students experiencing academic difficulties and demands of peak periods through the academic year.

This position reports to the Director of the Student Success Centre.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Advising 1:1 (75%)

Promote students¿ effective use of academic strategies by modeling and teaching a variety of study strategies in both individual and small group settings
Assist students in identifying barriers to academic success and work with students to proactively help students improve academic and study skills
Work with students to set goals and develop action plans for academic success. Monitor student progress towards achieving individual goals and adjust teaching strategies as required to promote student success
Liaise with the Wellness Centre and other support services staff to ensure sound process and timely referrals
Adhere to FOIP regulations in student interactions and as they apply to student and University records
Workshop facilitation (20%)

Develop and facilitate group sessions for students on topics related to academic success, goal setting and decision-making as needed
Administrative duties (5%)

Ensure appropriate and accurate records of teaching sessions and appointments are kept for each student and small group interaction

Qualifications / Requirements:
Masters degree in education, psychology, social work, adult learning, or equivalent
2-3 years of experience providing learning strategies and academic support to academically at-risk, post-secondary students in a one-on-one context
2-3 years of experience teaching or facilitating academic support programming, workshops and/or courses in a student service unit or in post-secondary environment
Ability to conceptualize, design and implement individual and small group learning sessions
Familiarity and experience with facilitating academic skill development in a university environment
Proven ability to handle successfully a large, intense caseload (up to 25 student appointments per week) with a positive student-centric attitude
Strong critical thinking, judgment and decision making skills
Abilities in problem identification, reasoning, and ability to develop original ideas to solve problems
Ability to work under pressure to meet strict and multiple timelines
Demonstrated ability to be resourceful, creative, innovative, and flexible
Ability to work effectively individually and as a team member
Excellent computer skills including experience using technical advising tools (such as student information management systems like People Soft or Banner, Degree Audit software and Microsoft Office)
Understanding of procedures to safe guard confidential student information and requirements for confidentiality as outlined in both the Freedom of Information and Protection of Privacy Act (FOIP)
Application Deadline: May 31, 2019

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase II.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.