Who We Are:
HBC is a diversified global retailer, focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings.
A truly global corporate citizen, HBC is committed to responsible business practices to bring about positive change, and we work hard to shape a sustainable future for people and the planet. Our philanthropic initiatives help create healthy families, strong communities, and sport excellence in the cities and countries in which we operate around the world, while striving to create innovative programs and resources that provide flexibility for work-life balance in order to maintain a positive working environment.
Map Your Leadership Journey with Hudson’s Bay:
As a Customer Experience Manager, you will embark on a new adventure; responsible for driving sales and developing talent through a growth mindset and a high level of teamwork for optimal sales results and people engagement.
Take an active role in the training and ongoing education of selling teams, while actively connecting with customers to build lasting relationships and create an optimal customer experiences.
Maintain a strong floor presence to drive selling efforts, model service behaviours to reinforce the service imperative, and ensure consistent adherence to the service standards.
Act as a leader and motivator to the sales team by modeling, training, coaching, and rewarding selling behaviors.
The Assistant General Manager, your next step on your journey to General Manager. The key collaborator within Hudson’s Bay, partners with the General Manager in all capabilities and competencies. This leader is being groomed and developed for the General Manager role.
Must possess outstanding collaboration skills as well as the proven ability to work with multiple stakeholders across business lines to accomplish shared goals.
Have a proven track record of high performance within a fast-paced business environment.
Must have the ability to execute retail strategy across stores with the ability to organize, prioritize and multitask effectively in a rapidly changing environment.
Has a passion for service and can motivate, engage and communicate a service culture to their teams.
Be knowledgeable and compliant to all Company and Store Asset Protection Programs & Company’s Health & Safety program.
The General Manager, the business leader, is profit minded, and able to execute the HBC strategy through effective management of people and process. Dynamic leadership abilities, combined with exceptional communication, analytical, and in-store marketing skills are essential to success in this role.
Develop short and long term action plans that address opportunities and positively impact the business.
Build and execute development plans to drive optimal performance for all direct reports.
Review, understand and take action regarding sales and productivity results on a weekly and monthly basis.
Build a succession plan by identifying internal talent within the executive and associate groups, and make it a priority to make them successful.
Are true influencers – someone who can effectively communicate and build relationships across all levels of the organization
Radical thinkers - lead by example, are accountable, agile thinkers and always our customer champions
Utilize strong communication skills to inspire, direct, and lead our teams to cultivate a dynamic selling culture
Inspire others, through their own behaviours, to encourage a growth mindset during change
Have a Bachelor’s Degree from an accredited four-year college or university
Have experience in a senior retail management role and profit & loss responsibility
Your Life and Career at HBC:
Be part of a world-class team, a legacy; work with an adventurous spirit; think and act like an owner- operator!
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. Your career can be as diverse as you are.
A culture that promotes a healthy, fulfilling work/life balance
Thank you for your interest with HBC. We look forward to reviewing your application.
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.