Administrative Assistant/Receptionist

Immigration Legal Services - Mississauga, ON (30+ days ago)

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Full-time: Tuesday to Friday 10:00 to 6:00, and Saturday 10:00 to 5:00

at Etude Drive & Goreway Drive

General Purpose

Attend to clients and deal with inquiries on the phone and face to face. Perform a wide range of administrative and office support activities for a small office including but not limited to assistant to the director and supervisor to facilitate the efficient operation of the organization.

Main Job Tasks and Responsibilities

  • answer telephone, screen, and direct calls
  • take and relay messages
  • provide information to callers
  • schedule appointments
  • receive and direct clients
  • general clerical duties including photocopying, scan, fax, and mailing
  • maintain electronic and hard copy filing system
  • retrieve documents from filing system
  • prepare correspondence and documents
  • processing applications
  • cross-referencing of documents and updating database
  • translation from Vietnamese to English documents and vice versa
  • prepare written responses to routine inquiries
  • prepare and modify documents including correspondence, reports, drafts, memos, and emails
  • monitor and maintain office equipment
  • tidy and maintain the office

Education and Experience

  • postsecondary
  • knowledge of administrative and clerical procedures
  • knowledge of computers and Microsoft office
  • knowledge of customer service principles and practices
  • keyboard skills

Key Competencies

  • communication skills - written and verbal
  • customer service orientation
  • organizing and planning
  • attention to detail and accuracy
  • initiative
  • reliability
  • prioritizing
  • adaptability
  • teamwork
  • proficiency in Vietnamese would be considered an asset
  • please include a cover letter
  • 3 months probation

No experience needed will train

Job Type: Full-time

Salary: $14.00 to $15.00 /hour

Experience:

  • customer service: 1 year (Preferred)
  • Receptionist: 1 year (Preferred)

Location:

  • Mississauga, ON (Preferred)

Language:

  • Vietnamese (Required)