Outbound Call Representative

KGS Research - Scarborough, ON (30+ days ago)

Apply Now

Call Center Agent

Overview: Are you interested in new products, political polling and consumer trends? If so, apply below!

TENURE: On-Going, Temporary, Full Time, Part Time

LOCATION: Scarborough, ON (Birchmount/Eglinton)

WORKING HOURS

  • Sunday - Thursday
  • Saturday – Wednesday
  • Monday to Thursday (Mandatory Saturday or Sunday)
  • Thursday - Saturday - Sunday (Part Time)
  • Saturday - Sunday

(Weekdays: 3:30pm - 12:00am, Weekends: 12:30pm - 9:00pm)

COMPENSATION: $14.00 - 15.00/hour

REPORTS TO: Team Lead

Start date: ASAP

Interested in new product development, political polling and consumer trends? Are you a people person? Are you curious about the world and enjoy learning about new things? You might be perfect for KGS Market Research Interviewer role!

Responsibilities and Duties

  • You will be operating in a call center environment conducting telephone surveys for market research purposes
  • Making outbound calls to our clients regarding surveys on politics, customer-satisfaction, and many more
  • Follow all staffing and scheduling rules (ex. handing in your weekly schedule on time)
  • Remain neutral on their opinions, to avoid collecting any skewed or biased data
  • Report any technical problems to the team leaders to avoid losing respondents

Qualifications:

  • Excellent English communication skills and clarity
  • High School Diploma or Equivalent
  • Strong understanding of computers
  • Experience with CATI (Computer Assisted Telephone Interviewing) Programs would be an asset
  • Ability to articulate pronunciations of difficult words
  • Fast typing skills, able to input data quickly and accurately (includes open-ended questions)
  • Fluency in a second language would be an asset

Job Types: Full-time, Part-time, Temporary

Salary: $14.00 to $15.00 /hour

Language:

  • English (Preferred)