Front Desk Attendant / Hotel Receptionist

Crystal Star Inn - Leduc, AB (30+ days ago)

Apply Now

Looking to hire a front desk attendant or front desk receptionist for the Crystal Star Inn *Immediately*

Full time 8 hours/day for 5 days/week at $15/hr

Previous customer service & housekeeping experience is an asset.

The job is located in Leduc, Alberta a few minutes away from the Edmonton International Airport.

**This is a permanent position, must be able to work through statutory holidays including Christmas**

Workdays:

Thursday, Friday, Saturday, Sunday: 8:30am-4:30pm

Monday 4:30pm-12:30am

Tuesday's and Wednesday's off

These hours will be permanent, you may be asked however to come in for overtime or have a flexible shift, if these hours do not work for you please do not contact us.

Please contact Josh after 10:15 am via phone: 780-975-5265

JOB REQUIREMENTS:

  • Strong knowledge of hospitality industry methods, practices, and techniques
  • Knowledge of basic accounting practices and principles
  • Knowledge of building up reviews from customers for the property
  • Analyze and interpret the needs of clients and offer the appropriate solutions
  • Conflict resolution, negotiation, and objection handling skills
  • Able to build and maintain lasting relationships with corporate clients and customers

DUTIES:

  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests and assign rooms
  • Answer inquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
  • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
  • Present statements of charges to departing guests and receive payment.
  • General Cleaning of Lobby Breakfast and other areas.
  • Hotel security
  • Post all daily room and outstanding charges.
  • Take over from the evening cashier, checking and accepting float and takings.
  • Accept and lock away keys from various departments.
  • Prepare Credit Card/Charge Card summaries.
  • Maintain a high standard of personal hygiene and appearance.
  • Plus others that can be discussed during the interview

Job Type: Full-time

Salary: $15.00 /hour

Experience:

  • customer service: 1 year (Preferred)
  • receptionist: 1 year (Preferred)

Education:

  • Secondary School (Preferred)

Location:

  • Leduc, AB (Preferred)

Work remotely:

  • No