Order Builder - Team Lead

Portofino Bakery - Victoria, BC (30+ days ago)

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PORTOFINO BAKERY - Under New Management

Portofino Bakery is one of British Columbia’s fastest growing bakeries, serving an increasing list of local grocery and food service customers on Vancouver Island and the Lower Mainland. We continue to take pride in producing deliciously crafted artisan bread and baked goods from our two commercial facilities located just outside of Victoria, British Columbia.

Portofino Bakery is now under the guidance of new management. We strive to provide our employees with the resources to continue to deliver excellent products and customer service while enjoying their employment experience.

Role Description

The Order Builders work as a team to ensure the job is done efficiently and accurately. The successful applicant will have weekend availability and will play a role to ensure every customer receives exactly what they ordered.

Reporting directly to Warehouse and Distribution Manager, the Order Builder Team Lead will ensure the smooth operations of the evening picking shifts with the goal of achieving a great picking speed and strong accuracy. He/she will:

  • Supervise the evening team of 12 Order Builders in ensuring orders are built according to route manifest
  • Ensure smooth communications between order building staff and delivery drivers
  • Perform a wide variety of duties that supports the order building of Portofino Bakery products
  • Review and help the team in clarifying any questions before building the order
  • Ensure that the team pays close attention to assure they are building the order specifically to the invoice
  • Ensure that products are carefully chosen according to the type, quantity, and slicing specifications of the customer's specific order
  • Confirm that orders are being assembled in a neat and organized fashion to ensure that products will reach the customer undamaged
  • Help assemble orders as required
  • Review that all paperwork is correctly completed, and the order is placed in the correct location for the corresponding route
  • Document any damaged, unlabeled, unpresentable or missing products
  • Ensure all product is properly rotated
  • Verify that all necessary paperwork required to go with the day’s production and cleaning is properly completed.


  • 1 year of experience leading teams - Preferred
  • Attention to detail; proficiency analyzing information
  • Aptitude to read and interpret documents such as production schedules, safety rules, operating instructions and procedure manuals
  • Ability to write routine reports, compile and document statistical data and ensure products meet specifications
  • Excellent communication skills
  • Good mathematical skills
  • Must have the ability to be on feet for extended periods of time and to lift up to 50 lbs.
  • Ability to work efficiently independently and in group situations
  • Work in an organized manner
  • Have flexible scheduling
  • Uphold Quality Standards


  • Base wage: $17.30/hr to $18.50 ( including the building bonus with average amounts
  • Opportunity to earn up to $1/hr. base wage more at 6 months based on performance
  • Medical and Dental Benefits including Life Insurance after 6 months
  • Annual base wage increases of 2.5%
  • Access to our "Staff Bread" offerings
  • Additional $0.25 per hour for CPR level 1 (we pay for the course)
  • $80 footwear allowance annually
  • Opportunity for advancement

Location: 6858 Veyaness Rd, Central Saanich

Job Types: Full-time, Permanent

Salary: $17.30 - $18.50 per hour


  • Dental Care
  • Disability Insurance
  • Extended Health Care
  • RRSP Match


  • leading teams: 1 year (Preferred)


  • Victoria, BC (Required)