About Coughlin & Associates Ltd.:
Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits.
Coughlin is a full-service benefits consultant and third party administrator. Our services include:
Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions and public service organizations.
Do you value Service Beyond Expectations™?Today, we are offering highly organized and motivated individuals with a passion for exceptional service the opportunity to apply for future openings in our Ottawa office. If you have experience relating to some of the following fields: accounting, benefits, claims adjudication, customer service, group administration, human resources, payroll, business analysis, consulting, finance, banking, bookkeeping, accounts payable, or accounts receivable, we want to hear from you.
The Pension Manager (Manager) provides leadership as well as manages multi-functional activities of the Pension Department. The Manager is responsible to ensure that the administrative processes and procedures support the effective and efficient delivery of quality services to our clients. Responsibilities include establishing policies and procedures, as well as internal controls, personnel planning to include coaching and directing staff and providing support to the management and consulting teams. The Manager is also responsible to set goals, resolve problems, and make decisions that enhance the department’s effectiveness. The Manager is responsible for statistical data and reporting and determines own and departmental priorities based on overall organizational goals.
The Manager is responsible for directing/advising pension administrators, directing and facilitating communications both internally and externally, evaluating performance of employees, managing conflict resolutions, customer service, reviewing/approving the work of pension administrators, staffing, creating/maintaining departmental reporting, strategic planning and carrying out technical activities.
The Manager requires a post-secondary diploma in a related field or equivalent training acquired from a combination of relevant work experience and education. At least 5 years of related work experience in Group Benefits/Pension and at least 3 years of supervisory experience is expected.
The Manager must possess:
The ideal candidate would also possess:
The Manager is responsible to work extended hours as requested or as required to meet the job demands and must agree to do other projects and duties as assigned by the Vice-President of Operations.
What’s in it for you?
We offer one of the most competitive compensation and benefits packages in the industry. We pride ourselves on career development and fostering growth. Our employees enjoy the opportunity to provide valuable feedback and collaborate on achieving goals. Coughlin’s team is truly one-of-a-kind. If you have what it takes to provide Service Beyond Expectations™, apply today.
How do I apply?
Interested applicants should forward a resume and covering letter stating their salary expectations to hr @coughlin.ca attn: Human Resources Generalist.
Coughlin & Associates Ltd. is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout our selection process. We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.
Please visit our website for more details: www.coughlin.ca
Job Type: Full-time