Sales Associate, Hamilton, ON (incl warehouse & delivery)

Sherwin-Williams - Hamilton, ON (30+ days ago)

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CORE RESPONSIBILITIES AND TASKS
The core responsibilities and duties associated with this position include, but are not limited to, the following:

I. Sales/Customer Service

  • Sort & distribute overnight reports.
  • Process paint order paperwork.
  • Review Inventory Transaction Reports for negative inventory and follow-up when necessary.
  • Receive all packing slips. Review Inventory Transaction Reports Not Printed and correct any receiving errors. (procedures may vary with POS)
  • Conduct self in professional manner to ensure customers’ quality & service expectations are met.
  • Answer telephone in a professional manner, answering questions knowledgeably and/or take customer’s order.
  • Give immediate attention to customer comments & complaints and advises Branch Manager of such.
  • Provide customer with information on both established and new products.
  • Mix paint and wear appropriate safety equipment as required.
II. Inventory Management

  • Know inventory system and determine stocking levels.
  • Follow-up and/or initiate ordering and reordering stocks (GOM and AP).
  • Match invoices with purchase order receiving slips.
  • Replenish Branch inventory as required.
ADDITIONAL DUTIES:
  • Mail room functions
  • Assist with Literature (GOM & AP) replenishment for branch and/or for customers.
  • Maintain daily cash drawer and ensure that the daily bank deposit is made.
  • Assist with Account Payable functions
  • Build new part numbers and maintain pricing levels.
  • Know and perform duties of other branch personnel as assigned.
  • Clean and maintain all areas and equipment as assigned.
  • Perform other duties as assigned.
  • Assist staff with periodic or annual branch inventories.
  • Monitor and track customer back orders.
  • Process sales transactions using POS devices and Company guidelines.
Qualification Requirements:BASIC QUALIFICATIONS:
  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must be legally authorized to work in country of employment without sponsorship for employment visa status.
  • Must be able to lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasion
  • Must be able to operate a computer and communicate via the telephone.
  • Must be able to communicate verbally and in writing
  • May work in areas where toxic, flammable, and hazardous materials are present
MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent
PREFERRED QUALIFICATIONS:
  • Knowledge of product technology and product application usually obtained through one or more years experience in division or other Company position or related experience in the Automotive Refinishing industry