International Student Advisor- Immigration

SAIT - Calgary, AB (30+ days ago)

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SAIT is a global leader in applied education and an institution that empowers employees to make a difference in the lives of our students.

Building on more than a century of history, we are looking for innovative employees wanting to create a future with us. As part of our team, you are encouraged to be bold and inventive, bringing new ideas to the table. Change excites you.

Along with competitive benefits, gourmet on-campus restaurants run by our culinary program and an unparalleled view of downtown Calgary, SAIT offers the chance to do work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers. We develop leaders in the classroom and our workspaces, encouraging lifelong learning for both students and employees.

Your future starts now … at SAIT.

The Opportunity

SAIT’s International Centre is hiring an International Student Advisor- Immigration. Studying abroad is an incredible — and sometimes daunting — experience. If you have a passion for guiding students to new opportunities, and have experience supporting and mentoring international students, we want to meet you.

Reporting to the Team Lead, International Student Support, the International Student Advisor- Immigration functions as SAIT’s lead expert on immigration policies and processes. As a Regulated International Student Immigration Advisor (RISIA) or Regulated Canadian Immigration Consultant (RCIC) he/she assists international students with federal and provincial immigration processes at each stage of the learner life cycle, through both the creation of general resources and individual advising. The Immigration Advisor liaises with schools and departments in situations where a student’s status in Canada may be at risk or clarity is required. This position also provides advising support for international learners in our pathway programs as well as general advising information for current and potential students.

Please note: this is a temporary salaried full-time position ending August 31, 2021.

The Role

Student Engagement
  • Coordinates and develops pre-arrival communications for new international students in collaboration with the Advising team.
  • Provides timely advice to pre-arrival inquiries and administers International Student Support channels and referrals that support international students prior to their arrival to Canada.
  • Provides information on the Canadian Immigration process and requirements to legally study in Canada.
  • Assists with the facilitation of the bi-annual International Student Orientation sessions to welcome students to campus.
  • Support International Engagement and Outreach Coordinator in facilitating the ELF Orientation every two months.
  • Designs and manages post arrival sessions for ELF learners based on their needs connected with immigration problematic.
  • Work with students to ease transition angst through one on one appointments and referrals to additional supports on and/or off campus.
  • Assist students with questions related to their program and refers to the Program Advisors when necessary.
  • Actively listen to students dealing with difficult and stressful personal situations (i.e. adjustment concerns, financial stress, family/relationship issues, mental health issues, etc.) and provides advice, support and referral as required.
  • Encourage self-help behaviour that allows international students to thrive and utilize wellness strategies to succeed.
  • Introduce and explain supports on campus to enhance the students support network.
  • Develop a referral support network for students on campus, provide contacts as needed.
Immigration Advising responsibilities include but are not limited to:
  • Provides guidance and acts as a resource person to individual learners and sometimes their families with regard to federal immigration policies and procedures, including technical assistance on individual cases and the resolution of problems related to immigration documents.
  • Presents, coordinates and arranges regular information sessions on Alberta Provincial Nominee Program, federal Immigration programs for international students, co-op work permits, study permit extensions, and post-graduation work permits
  • Develops and maintains print and web resources to enable current students to complete immigration processes and requirements independently
  • Stays current on immigration matters and changes to laws or polices, provides regular updates to current learners and recent graduates
  • Advises and assists international students before, during or after their application to the college with pre-arrival immigration processes, including Study Permits, Temporary Resident Visas
  • Advises students on possible outcomes of immigration issues based on interpretation of immigration legislation/regulations and assists students in selecting the best course of action.
  • Liaises and collaborates with external partners to provide seamless and knowledgeable services and referral, while protecting the college’s reputation
  • Engages in regular dialogue with RCIC or RISIA colleagues or national working groups (CBIE, CICAN) to keep abreast of trends and FAQs
  • Advises staff, faculty and employers regarding immigration regulations or inquiries pertaining to student coop/work practicum or post-graduation work permit requirements.
  • Provides recommendations for changes to college policies and procedures when appropriate to improve admission policies and services for international learners.
  • Provides information, documentation, advises and guides International Students’ spouse and dependents, as required.
  • May attend Academic Misconduct meetings at the request of students and/or Academic Chairs to provide immigration support and clarity for international students and/or faculty.
  • Plans and coordinates information sessions for frontline staff and faculty faced with immigration questions.
  • Provides updates on global issues and trends in international education to the Director/Associate Director/ Team Lead.
  • Participates in the bi-monthly team meeting by providing immigration updates for the team.
  • Coordinate and prepare content for student communication related to immigration via email bulletins, the monthly newsletter and social media.
  • Maintain and update the immigration section of the Current Student webpage on
  • Assists the student recruitment team to disseminate knowledge of college admission requirements, application processes, and deadlines, pre- and post-arrival services.
General Student Advising and Support
  • Responds to general student questions and provides support and referrals when required to college-wide student support programs and services
  • Collaborates with Program Advisors to provide detailed, comprehensive and accurate SAIT/program-specific information and advice through one-on-one and team consultations with international students.
  • In collaboration with the advising team, assist with the development and execution of all events and activities that enhance the international learner experience.
  • Assist with the development and implementation of the Student Support Strategy.
  • Contribute to the Annual International Student Support Report.
Other responsibilities:
  • Assist and participate at events organized by International Centre such as International Education Week or cultural celebrations or SAIT wide events such as SAIT Start.
  • Leadership may assign additional duties and/or responsibilities as required. •May be required to work evenings and weekends from time to time in accordance with the AUPE collective agreement.

4 year bachelor’s degree related to Law, Business, Human Services or Social Sciences (or equivalent).
At least 3 years working in a cross cultural environment preferably with international students.
RCIC/RISIA designation is required for this position. Must be a member in good standing with the IRCC.
3-5 years advising experience preferably in post-secondary education.
Proficiency in a second language would be an asset.
Class 5 Driver’s license is preferred.
Diversity training/intercultural communications training will be preferred.
The incumbent must have external liability insurance to cover the RCIC designation (if applicable).
Knowledge of the international student application and admissions process as well as Canadian immigration/visa regulations.
Ability to provide specialized support to international students during their transition from pre-arrival to graduation.
Excellent planning and coordinating skills to plan, implement and follow-up/retention initiatives, information sessions, academic workshops, etc.
Ability to work in a fast-paced, multicultural, multilingual and multi-dimensional environment is required.
Effective listener with excellent interpersonal skills and sensitivity to the challenges faced by international students.
Ability to effectively bridge cultural differences and commonalities in values, expectations, beliefs and practices that exist amongst students, staff and faculty

Why Work at SAIT

Enjoy a stimulating work environment, a beautiful campus overlooking downtown Calgary and a great benefits package including: comprehensive health and dental coverage, a defined benefit pension plan, professional development programs, generous paid time off, free access to our Wellness Centre, transit subsidies and more.

Why Work at SAIT

To Apply

Please continue with the online application process by clicking the Apply Now button

All applications should be made through our online system.


SAIT is committed to equity and diversity within its community and invites applications from all qualified applicants.

AUPE: This position is part of the AUPE bargaining unit.

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Conditions of Employment
In order to ensure and maintain a safe and secure working and learning environment, all applicants to the Southern Alberta Institute of Technology must complete and pass a police security clearance before employment is confirmed. Employment is conditional until a satisfactory police security clearance is obtained and confirmed. Employment with SAIT will not commence until the results have been provided and confirmed.

SAIT’s vision is to be a global leader in applied education