Bilingual Sales Coordinator & Administrative Support (English/French)

Global Payments Canada - Montréal, QC (30+ days ago)

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WE ARE STILL HIRING DURING THE COVID-19 SITUATION.
Global Payments understands the importance of respecting the government's measures to reduce the chances of propagation of the COVID-19 virus. In order to ensure the protection of everyone, we have modified our recruitment process and are following social distancing guidelines. Interviews will therefore be conducted over the phone or through video calls. The onboarding and training of new employees will be adapted to these new measures.

Who are we?

Global Payments Inc. is a leading worldwide provider of payment technology services that delivers innovative solutions driven by customer needs globally. Our technologies, partnerships and employee expertise enable us to provide a broad range of products and services that allow our customers to accept all payment types across a variety of distribution channels in many markets around the world.
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Our worldwide team of approximately 11,000 is helping customers achieve amazing results. It’s our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.

Our Values:

Our people come first - Being the partner of choice - Making it easy to do business with us - Being personally accountable - Ensuring a timely and consistent execution.

Why Work for Global Payments?

Corporate citizenship is fundamental to our values. We offer real opportunities to grow professionally and believe in a collaborative, friendly work environment with a relaxed, casual dress code.

We offer competitive benefits such as health insurance, Short-Term and Long-Term disability coverage, life insurance plans, retirement savings programs, employee stock purchase program, employee assistance program, flexible working, tuition reimbursement program, gym membership corporate rates , volunteering opportunities ... and more!

Role

This role is a pivotal one supporting the VP/Director and sales staff in the region. This role is also responsible for managing the sales CRM system as well as the administrative functions within the dynamic sales force.

Main Responsibilities**

Administration

  • Coordinate meetings and conference calls.
  • Assist with trip reservation.
  • Assist with processing of invoices and cheque requests if necessary.

Sales Coordination

  • Prepare presentations and help with other tasks related to the Sales department.
  • Act as a first point of contact for the representatives’ requests.
  • Create and update daily and monthly reports when necessary.
  • Create follow-up reports for representatives and maintenance requests for merchants.
  • Respond to enquiries and ensure that support SLA’s are met.
  • Prepare sales and training presentations for the Sales team.
  • Ensure the liaison with the Credit departments and other departments as needed to solve merchants requests.
  • Assist with the management of SalesForce (Lightning).
  • Provide superior reporting on results and uncover trends.
  • Assist in timely and accurate reporting of all sales roles.
  • Process all terminal orders. Follow-up on terminal status as required.
  • Communicate the new product information, new procedures and application revisions to the sales staff.
  • Recommend and implement improvements to the procedural administrative process for the department.
  • Answer representatives' questions concerning the internal system, orders, etc.

Required Qualifications **

  • Bilingual in French and English, both verbal and written.
  • Post secondary education, preferably with focus on Business, Sales, Marketing or Administration.
  • 2-3 years of experience working in an office environment.
  • Ability to adapt to a fast paced and changing environment.
  • Multi-task, flexible, independent, team player.
  • Proficiency in Word, Excel, Power Point & Internet is required.
  • Technology oriented.
  • Fast thinker and good decision maker.
  • Ability to answer questions efficiently and effectively.

You do not have all of the required qualifications? No problem. Let us know in your presentation letter why you would be a great fit for this role.

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We sincerely thank all applicants for their interest. We will only contact those selected for an interview.

Global Payments is an equal opportunity employer. We value diversity and inclusiveness and provide equal opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, physical or mental disability, or any other basis protected by law and we are happy to provide our team members with a healthy work environment.

Job Types: Full-time, Permanent

Work remotely:

  • Temporarily due to COVID-19