National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have almost 1,000 investment advisors in close to 100 branches, helping more than 400,000 clients manage their assets.
This position reports to the Regional Manager. More specifically, your role in the team will be to:
Support Investment Advisors in providing superior customer service and be available to answer client requests in person, on the phone and by email.
Participate in activities to support Investment Advisors in their business development.
Execute unsolicited transactions, buying and selling of securities and transaction adjustments, if applicable.
Carry out instructions such as deposits, withdrawals, transfers and currency conversions for all investment accounts and ensure a rigorous follow-up.
Analyze, open and update client files.
Generate portfolio management reports.
Implement efficient procedures for the administration of client files.
Manage the advisors’ agenda, book appointments and prepare for client meetings.
Provide clients with information on tax slips and other documents.
Assist clients in the use of our digital banking services.
Carry out all other related tasks.
Completed College and/or University diploma in a related field
Two years' relevant experience in the banking, insurance and/or financial industry
Successful completion of the Canadian Securities Course and/or Conduct and Practices Handbook Course
Ability to adapt to change
Organizational and priority management skills
Ability to work under pressure
Be autonomous, energetic and disciplined
Excellent knowledge of the Microsoft Office Suite
Bilingualism (French & English) might be required only in certain regions
We strive to be an inclusive organization where all employees are valued. National Bank stands out for its many initiatives to promote inclusion, making it a Canada-wide leader in diversity.
Particular Condition:Position paid 100% base salary + redirected premium + bonus. If you don’t have the required licences, by accepting the position, you pledge to successfully complete the Canadian Securities Course and the Conduct and Practices Handbook Course within one year of taking the position. The candidate needs to be able to identify all risks inherent to the sector’s activities.