System Support Specialist
Oak Bluff, Manitoba- Hybrid working environment
On behalf of our client, FXR Racing, we are currently recruiting for a System Support Specialist role in Oak Bluff, Manitoba. Reporting to the ERP Administrator, this individual will be responsible for ERP and related systems trouble shooting, creative problem solving, client support, and technical administration. An ongoing responsibility will include continuous updating, implementing, testing, evaluating, maintaining, and troubleshooting to ensure all systems are running efficiently including successful integrations. Providing end user support, problem solving, and data base maintenance will also be responsibilities of the System Support Specialist.
If you have experience with ERP systems, SQL and EDI combined with a solid work ethic and strong organizational, problem solving & critical thinking skills then we want to hear from you.
As the System Support Specialist, you are responsible for:
- Providing technical assistance to troubleshoot ERP and related systems errors.
- Documenting processes undertaken to correct problems and results of work performed.
- Responding to employee requests for services relating to ERP and other related systems.
- Coordinating with internal teams on requirements and scopes of feature enhancements for existing ERP and related systems.
- Providing client support, and technical administration.
- Escalating requests to ERP Administrator accordingly.
- General Helpdesk/IT Support duties as well.
You and Your Experience:
- 2 years of related technical experience providing front line customer service in a busy IT environment and supporting ERP systems.
- Post-secondary education in system management or information systems is an asset.
- Experience with E-commerce.
- Experience with Remote Management tools.
- Experience with ERP systems is an asset.
- Experience with Structure Query Language (SQL) is an asset.
- Experience with System Integration is an asset.
- You are a professional with strong work ethic and integrity.
- You possess strong analytical, troubleshooting, organizational, problem solving, and critical thinking skills.
- You can work collaboratively with leadership team, colleagues, and stakeholders
Meet FXR Racing:
FXR is a dynamic, rapidly growing, privately held Manitoba-based company established in the owner’s basement over 25 years ago as a passion project. As a global leader in snowmobile, motocross, and Fishing apparel as well as protective equipment, this growing international company designs, markets, produces and sells all gear for performance driven, power sports athletes and enthusiasts around the world.
FXR distributes their product through power sports dealers, its own retail stores and through the fxrracing.com website, shipping products around the world through their warehouses located in Canada, USA, Sweden, and Holland.
Offering the opportunity to build a fulfilling career with plenty of room for growth and advancements, FXR offers the opportunity to challenge yourself while doing engaging work every day with a highly energetic, relaxed, creative, family-oriented team.
How to Apply:
Please apply online at www.jobs.peoplefirsthr.com or by emailing your resume (In MS WORD format) in confidence to Adunia Weldetensaie at aweldetensaie@peoplefirsthr.com. For further information about this career opportunity, please feel free to contact Billy Stewart at (204) 938-4048.
We thank all applicants for their interest; however, only those selected will be contacted for an interview.
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