Customer Service Advisor

Aqua Car Wash - Kingston, ON (30+ days ago)

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Aqua Car Wash is a state-of-the-art full service car wash, a first for the city of Kingston. We are looking for a highly motivated and hard working Customer Service Advisor to join our team with the following skills. If you enjoy being part of a team and working around cars, this is the job for you.

Skills:

  • A people person with strong interpersonal and listening skills and an outgoing attitude.
  • Ability to build relationships with customers and educate using soft sales techniques.
  • Positive, energetic, and outgoing personalities comfortable working on their feet outdoors in extreme temperatures.
  • Able to multi task in a fast paced environment and a self starter.
  • Punctual and reliable team players with a strong work ethic.
  • Professional demeanor and appearance.

Education:

High school or equivalent

Work Experience:

Sales, customer service, or retail experience is a plus.

What you would do:

  • Warmly greet customers and personalize their visit.
  • Utilize problem solving, active listening, and soft sales techniques to meet or exceed sales goals.
  • Operate a Point-Of-Sale system, accept payments, cash handling and issue wash tickets to customers at the kiosk/booth.
  • As needed, assist car wash attendant with directing and managing the vehicle queue.
  • Keep all areas clean inside and surrounding the kiosk/booth.
  • Handle other tasks as assigned by manager.

Training will be provided. Part time and full time positions available. Position starting November 11th. Water Resistant shoes and CPIC required.

Job Types: Full-time, Part-time

Salary: $14.00 /hour

Experience:

  • customer service: 1 year (Preferred)

Education:

  • Secondary School (Preferred)

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested