Front Desk Receptionist

Toothworks College Park - Toronto, ON (30+ days ago)

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Location: 44 Yonge Street, Toronto

Schedule: Tuesday - Saturday

The opportunity:

We are looking for a Senior Dental Administrator to join our practice in Toronto, ON. The busy dental practice is looking for an individual with a minimum of 2-3 years’ experience in a dental practice environment. We’re looking for a positive and enthusiastic administrator that can lead, guide and motivate the team to provide excellent oral care. The successful candidate will thrive on building patient relationships and contributing to the ongoing success of the practice.

What you will benefit from:

  • Exposure to a large network of dental professionals
  • Growth and Development Opportunities
  • Partnership with dentalcorp subject matter experts that provide you with strategic insights and expertise
  • Competitive Compensation

Responsibilities:

  • Establish genuine rapport with patients and ensure patient visits run smoothly
  • Greet and assist patients as they arrive; ensure a lasting positive impression for them
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Effectively manage recall system and accurately maintain patient database
  • Managing patient calls and inquiries about appointments, confirmations, amendments and cancellations
  • Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

Requirements:

  • Minimum 2-3 years’ experience as a Administrator / Office Manager in a dental clinic
  • Clinical background considered an asset (Dental Assisting etc.)
  • Proficiency in the use of dental software systems and Microsoft Office Suite
  • Exceptional customer service skills with a talent for building loyalty
  • Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Job Type: Full-time

Experience:

  • Administrative Support: 1 year (Preferred)
  • dental office: 1 year (Required)

Language:

  • English (Required)