B2B Technical Program Manager

Invoice Delivery Services Inc. - North York, ON (30+ days ago)

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Position Overview / Job Responsibilities

  • Manage IDS technical operations and technical resources
  • Manage technical employees – responsible for recruiting, hiring, training, motivating employees; and developing personal growth opportunities
  • Assist in customer (hospital and supplier) relationship management from a technical perspective
  • Manage new functionality and application development
  • Manage and set policies for technical aspects of IDS business
  • Maintain quality service by establishing and enforcing organization standards
  • Provide leadership and guidance for troubleshooting and resolution of system problems that occur
  • Present innovative ideas and suggestions for the enhancement and improvement of the IDS business

Required Skills:

  • Systems operations management experience including setting and managing policies
  • Proven ability to manage a team, take initiative and provide effective leadership
  • Exceptional communication skills and strong time management skills
  • Ability to think critically and act logically to evaluate situations and generate required steps to ensure success
  • Experience in integration, B2B, EDI, XML, Web Services
  • Knowledge of PHP, Javascript, JQuery, Ajax or similar web technologies as well as web frameworks
  • Knowledge of IBM WebSphere Application Server and WebSphere Message Broker an asset
  • Knowledge of open source usage and licensing policies
  • Understanding of Internet security protocols and messaging
  • Proven track record in problem solving and process improvement
  • Customer relationship management experience
  • University degree in Computer Science, Engineering or Information Technology Business Administration or other relevant field is desired
  • 5+ years’ experience in systems operations management leading a team of technical resources
  • Knowledge of Microsoft Office Suites – Excel, Word, Powerpoint

About IDS

Invoice Delivery Services targets US and Canadian hospital and health care organizations and offers the ability to do away with paper invoices and purchase orders. The solution integrates electronic information directly between suppliers and Hospital Accounts Payable departments. It employs new technology to permit a single connection between Hospitals and their suppliers, realizing significant cost savings and enabling continuous process improvement.

IDS extracts invoices from suppliers' billing systems in any data format (including custom legacy). IDS translates the invoice into the format required for delivery into each Hospital's Accounts Payable module or other financial applications.

IDS enables Hospitals to embark on a path of continuous improvements in Accounts Payable. With IDS, a goal of becoming 80%+ electronic across invoice receipt and purchase orders is now entirely achievable for any Hospital.

Job Types: Full-time, Permanent


  • B2B Technical : 2 years (Required)


  • Bachelor's Degree (Required)