Full Time Receptionist

First Avenue Dental Group - Vancouver, BC (28 days ago)

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Our time-honored dental clinic is seeking an energetic and mature team player with strong customer service skill to work as our full-time dental receptionist. The incumbent must be able follow instruction and direction from supervisors and work well under pressure. The successful candidate must be fluent in Cantonese and English; Mandarin will be a strong asset.

Receptionist Job Responsibilities:

  • Answer telephone calls from clients and speak with them when they visit the clinic in person
  • Provide answers to clients’ questions regarding activities in the clinic and direct them to relevant persons for more clarifications
  • Get appointments for clients from doctors and inform both parties about cancelled appointments
  • Register new patients in line with acceptable standards of the clinic
  • Guide patients in filling medical forms at the clinic to avoid errors and inaccurate information
  • Explain clinical procedures to patients in order to clear whatever doubts they might have had
  • Inform patients of the various dental services offered by the clinic
  • Ensure that patients stick to scheduled appointments to avoid clash between patients
  • Keep patients’ records from unauthorized persons to ensure their privacy and guaranty their safety
  • Keep financial records of patients’ billings
  • Confirm appointments and recalls in line with office protocols
  • Sort out patients’ files when they visit the clinic.

Qualifications:

  • At least six months of medical/ dental experience. Training will also be provided.
  • Must be fluent in English and Cantonese. Mandarin is an strong asset.
  • Ability to organize work and set priorities; ability to meet deadlines and work
  • independently
  • Well developed interpersonal, communication and presentation skills; tact and
  • diplomacy; initiative and flexibility
  • Reliable
  • Proficiency with Microsoft computer applications
  • Works well under a fast-paced environment, reliable

PLEASE SUBMIT YOUR RESUME THROUGH EMAIL AND CALL IN TO SCHEDULE UP AN INTERVIEW. THANK YOU.

Tel: (604)254-5040

Job Types: Full-time, Permanent

Experience:

  • medical/ dental receptionist: 1 year (Required)

Language:

  • Cantonese (Required)