Our time-honored dental clinic is seeking an energetic and mature team player with strong customer service skill to work as our full-time dental receptionist. The incumbent must be able follow instruction and direction from supervisors and work well under pressure. The successful candidate must be fluent in Cantonese and English; Mandarin will be a strong asset.
Receptionist Job Responsibilities:
- Answer telephone calls from clients and speak with them when they visit the clinic in person
- Provide answers to clients’ questions regarding activities in the clinic and direct them to relevant persons for more clarifications
- Get appointments for clients from doctors and inform both parties about cancelled appointments
- Register new patients in line with acceptable standards of the clinic
- Guide patients in filling medical forms at the clinic to avoid errors and inaccurate information
- Explain clinical procedures to patients in order to clear whatever doubts they might have had
- Inform patients of the various dental services offered by the clinic
- Ensure that patients stick to scheduled appointments to avoid clash between patients
- Keep patients’ records from unauthorized persons to ensure their privacy and guaranty their safety
- Keep financial records of patients’ billings
- Confirm appointments and recalls in line with office protocols
- Sort out patients’ files when they visit the clinic.
- At least six months of medical/ dental experience. Training will also be provided.
- Must be fluent in English and Cantonese. Mandarin is an strong asset.
- Ability to organize work and set priorities; ability to meet deadlines and work
- Well developed interpersonal, communication and presentation skills; tact and
- diplomacy; initiative and flexibility
- Proficiency with Microsoft computer applications
- Works well under a fast-paced environment, reliable
PLEASE SUBMIT YOUR RESUME THROUGH EMAIL AND CALL IN TO SCHEDULE UP AN INTERVIEW. THANK YOU.
Job Types: Full-time, Permanent
- medical/ dental receptionist: 1 year (Required)