Director, Data Management and Visualization, Fraud

BMO Financial Group - Toronto, ON (30+ days ago)

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55 Bloor Street West

Job Family Group:
Data Analytics & Reporting

The Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud and Physical Security capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMO’s ability to rapidly prevent, detect, respond to, and recover from all security threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities.

Enterprise Fraud analytical and operational teams are highly reliant on timely and high quality data. Current organizational structure has limited direct focus or accountability of meta data, modeling or ongoing quality monitoring of ingested data utilized for alters, modeling and reporting. Position will work to streamline data, validate quality, document data elements and drive toward comprehensive data governance, ingestion and monitoring.

Supports business and technology partners to help create a culture where data is managed as a valuable corporate asset. Develops, maintains, and monitors data governance processes and tools to improve and maintain the quality of BMO data and reduce overall data risk. Develops and implements integrated roadmap to guide the review, design, implementation, and ongoing operation of data governance practices and data management processes in alignment with Enterprise Data Governance Operating Directive in applicable areas of the organization. Facilitates input and influences business and technology stakeholders in the aspects of data governance, provides guidance to design and implementation teams on interpretation of enterprise data governance guidelines, and maintains alignment between data governance practices and the data strategy.

Monitors and reports on data management requirements and compliance issues, impacts and resolution status.
Acts as a subject matter expert on relevant regulations and policies.
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
Develops an expert understanding of business/group challenges.
Networks with industry contacts to gather competitive insights and best practices.
Recommends measures to improve organizational effectiveness.
May consult to or serve on various committees and task forces.
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
Leads the definition and development of the data architecture framework, concepts and standards.
Lead strategic projects or initiatives supporting data management.
Collaborates with stakeholders to identify business requirements and opportunities for improved data management.
Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
Conducts needs assessments, identifies gaps and provides suggestions to improve and streamline data governance & management processes based on operational insights.
Documents and maintains operational procedures and processes.
Maintains Data Quality governance, guidelines, and standards. Validates and monitors compliance and effectiveness of data management processes.
Leads efforts to secure data strategy adoption and support from data stakeholders, executive management, and business partners.
Establishes data governance policy, practices and processes and ensures linkage between data governance policy, business vision/context and the functions, applications, and/or domains.
Leads working groups to identify opportunities and formulate recommendations for improving enterprise data governance capabilities and processes, and work with applicable parties to plan, design and implement approved recommendations.
Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
Mentors employees to foster professional development.
Designs and implements strategies to monitor the effectiveness of data management & governance programs and identify, manage and mitigate current and emerging risks.
Develops tools and delivers training programs for data management to ensure alignment on the value proposition and need for data management & governance.
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Supports the management of BMO’s data as a key asset that facilitates effective decision making.
Contributes to the development of data strategies and data governance policies, procedures and processes.
Performs database and application tuning and capacity planning in order to verify that the business requirements are met within the SLA (Service Level Agreement) and standards.
Develops data solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of data solutions.
Identifies and implements the optimum means to collect, process, analyze and report on information and ensure ongoing accuracy, integrity and security.
Participates in the timely resolution of operating/technical problems or manages escalation with other BMO technical groups.
Assists in the identification of change impacts through requirements gathering, mapping and documenting current and proposed processes.
Provides support to projects and/or manages operational changes including supporting Technology with the validation and testing of enterprise managed systems.
Provides support on data management process implementation and sustainment activities to ensure stakeholder awareness and adoption of data governance in work including but not limited to development of business tools, end use procedure documentation.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Builds effective relationships with internal/external stakeholders and ensures alignment.
Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
Influences how teams/groups work together.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
Communicates abstract concepts in simple terms.
Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
Anticipates trends and responds by implementing appropriate changes.
Broader work or accountabilities may be assigned as needed.

Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Skilled in statistical analysis environments (e.g. R, MATLAB, SPSS or SAS).
Skilled in working with BI tools such as Tableau and Microstrategy, relational databases and Hadoop-based data mining frameworks.
Knowledge in working with SQL, Python, Java and C/C++.
Seasoned expert with extensive industry knowledge.
Technical leader viewed as a thought leader for innovation.
Verbal & written communication skills - Expert.
Analytical and problem solving skills - Expert.
Influence skills - Expert.
Collaboration & team skills; with a focus on cross-group collaboration - Expert.
Data driven decision making - Expert.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

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BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.