Residential Counsellor, Team Leader (Developmental), Competition #2020-25

The Salvation Army, Broadview Village - Toronto, ON (30+ days ago)

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The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Broadview Village has 40+ years of providing outstanding support to adults with developmental disabilities and mental health challenges, and we are currently hiring a Temporary Full-time Residential Counsellor, Team Leader. Broadview Village residences provide around-the-clock support to individuals with developmental disabilities and/or mental health challenges. This position reports to the Residential Manager. This position is full-time, 40 hours per week. Location and scheduling assignments may change based on organizational and programmatic needs.

This position requires someone who has a passion for and takes initiative in the creation and implementation of programming in areas such as: personal care & hygiene, mental health advocacy and community integration. The capacity to work collaboratively within a team is required, as well as with a large number of stakeholders including: healthcare professionals, consultants, colleagues, community members, family members and friends. This position also requires a resilient direct support professional who is confident in navigating conflict, overcoming obstacles, de-escalation techniques and who is creative in providing support to individuals in crisis.

The Residential Counsellor must ensure that their activities follow established legislation, and policies and procedures including: Employment Standards; Occupational Health & Safety Standards; Collective Agreements; Payroll Procedures; Salvation Army Accreditation; and Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA).


· Creating support protocols, completing behavioural and mental health assessments, and ensuring completion of medical assessments and reports

· Providing support for residents’ personal development including creating individual support planning (ISP) documents and monthly follow up Program Review Documents.

· Functioning as prime advocate for residents and facilitating self-advocacy to community supports in collaboration with colleagues and other healthcare professionals

· Collecting and analyzing data and anecdotal information to continually develop optimal support plans

· Overseeing resident personal belonging inventories

· Medication administration and coordination of health/medical appointments

· Providing financial support to residents in payment of expenses as well as maintaining accurate & timely records of resident finances

· Ensuring learning opportunities are provided utilizing agency and community resources. Includes planning and participating in community outings and daytime/weekend trips, etc.

· Fostering independence in residents including supervising and assisting residents with meal preparation & clean-up

· Maintaining cleanliness of program site, ensuring health and safety protocols are closely followed

· Providing orientation and/or support to co-workers, students, volunteers and/or family members

· Following and promoting the agency’s and House program goal and philosophy

· Other duties as assigned


· Completed 2-3 year Developmental Services Worker Diploma or other equivalent degree/diploma related to human services

· Preferred minimum 3-5 years’ experience working with people with developmental disabilities and preferably working with individuals who have a dual diagnosis of mental health challenges and developmental disabilities

· Experience with writing, implementing and updating Individual Support Planning

· Strong counselling/de-escalation support skills required

· Medication administration experience preferred

· Proficient computer skills needed in Microsoft Office and email programs

· Valid Standard First Aid Certificate (including CPR)

· Ability to achieve Nonviolent Crisis Intervention certificate upon hire, the employer will provide training.

Successful candidate will be required to provide upon hiring:

· A clear vulnerable sector screening

· Valid driver’s license an asset, and clean driver’s abstract required

· Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually

LOCATION: Toronto (Broadview/Danforth)

HOURS: This position works 40 hours per week (flexibility will occasionally be required).

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

This is a Bargaining Unit position represented by OPSEU Local 550

Reference ID: Competition # 2020-25

Job Types: Full-time, Temporary

Salary: $22.06 to $23.90 /hour


  • Developmental Disabilities: 2 years (Preferred)