Field Service Representative - Medical Imaging

Siemens - Saint-Laurent, QC (24 days ago)

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For more than 100 years in Canada, Siemens has been offering engaging and sustainable employment opportunities to those shaping our future. It’s our tradition to promote lifelong learning, develop talent and recognize success.

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As a leading global healthcare company, we at Siemens Healthineers develop innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational, and financial challenges of a changing healthcare landscape. As a leader in medical imaging, laboratory diagnostics, and healthcare information technology, we have a keen understanding of the entire patient care continuum – from prevention and early detection to diagnosis and treatment.

For more than 100 years, Siemens Healthineers in Canada has stood for engineering expertise with a pioneering spirit in exploring and developing business opportunities to help healthcare providers achieve their goal of improving outcomes while reducing costs. From the Atlantic to Pacific oceans, more than 450 employees in Canada work together to deliver solutions for healthcare providers, resulting in 70% of medical decisions being influenced by the technologies we provide.

https://www.healthcare.siemens.ca/healthcare-company-profile/about

Field Service Representative Level II specialized in servicing Medical Imaging equipment needed in the greater Montreal area.

Position Overview:
The Field Service Representative is a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens Medical Imaging equipment at customer sites. Our FSRs represent the "Face of Siemens" to the customer. Field Service Representative reports directly to the Regional Service Manager at Siemens Healthcare Canada.

Responsibilities:
Our Field Service Representative will perform service, preventative maintenance and modifications on Medical Imaging equipment at customer sites with minimal supervision. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Required Knowledge/Skills, Education, and Experience:
  • Minimum Technical Degree or Equivalent Experience
  • Experience in testing, repairing and maintaining medical equipment
  • Strong electronics and computer background needed
  • Previous experience with the following required: Medical Imaging equipment
  • 4-5 years of field service experience is an asset
  • Willing to work different shifts as business needs dictate, including willingness to work overtime as required
  • Must be able to work both individually and in an established team setting
  • Strong customer service and communication skills
  • Bilingual (French and English) speaking and writing
  • Must be proficient in the use of tools and service test equipment
  • Valid driver's license and good driving record required
  • Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
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Job ID: 189012

Organization: Siemens Healthineers

Company: Siemens Healthcare Limited

Experience Level: Experienced Professional

Job Type: Full-time

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