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Reporting to the Manager, RESL Pricing Insights, the Pricing Analyst will manage the Retail, MMS and Broker Rate Exception inboxes, gather competitive intelligence by conducting mystery shops and build positive relationships with internal partners.
Reviewing and evaluating RESL rate exception requests and providing prompt responses using sound judgement
Ensure a positive relationship is maintained between the RESL Pricing team and the Retail, MMS and Broker networks
Conduct mystery shop calls with competitors to gather competitive intelligence on rate
Effectively communicate mystery shop results and insights with the RESL leadership
Work with the Manager, RESL Pricing Insights, to combine mystery shop and rate exception insights to determine our overall competitive rate position in the marketplace
Execute rate changes across multiple channels with speed and accuracy
Strong commitment to productivity and ability to work through & prioritize multiple competing requests with speed and accuracy
Strong attention to detail and process oriented
Ability to work independently and with a team to promote impactful outcomes
Solid knowledge of TDCT sales and service processes that support RESL products through all distribution channels. Experience with lending systems from an operational sales or adjudication perspective is considered an asset
Flexibility to adapt and respond to changing criteria and instructions, often driven by market & economic fluctuation
Superior communications skills, both written and verbal are essential
Demonstrated analytical and problem-solving skills, as well as strong judgement
Excellent Microsoft Office skills, including Excel, Access, Visio, InfoPath and Power Point
Flexibility to work rotating shifts to provide coverage from 8am to 8pm EST.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Type of Role
Internship/Co-Op and Summer Opportunities
Job Category - Primary
Intern / Student
TD Centre - North - 77 King Street West