Instructor Dental Office Administrator Program

Robertson the School of New Work - Edmonton, AB (30+ days ago)

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Robertson the School of New Work is seeking an Instructor for the Dental Office Administrator Program. The Dental Office Administration program will equip students with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.

The successful candidate for this position will demonstrate the following skills, knowledge, experience, and qualifications:

Instructional Skills & Knowledge

  • Excellent interpersonal, and oral and written communication skills
  • Strong organizational and problem-solving skills
  • Able to engage and motivate students with an interactive instructional approach
  • Understand and able to apply the principles of adult learning
  • Able to fairly administer and evaluate assessments
  • Able to learn quickly and adapt to new environments
  • Demonstrates a high standard of work ethic and professionalism
  • Able to use Microsoft Office and standard computer applications
  • Familiarity with Learning Management Software such as LEARN, D2L, or Blackboard is considered an asset
  • Commitment to ongoing professional development and continuous improvement
  • Commitment to equity and inclusion in the classroom

Industry Skills & Knowledge

  • Relevant industry skills and knowledge relating to the area of instruction, including ability to:
  • Compile, record and file patient records, medical charts, reports, and correspondence.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Deliver on patient services, including appointment scheduling, reception, billing, and recordkeeping.
  • Track dental office expenses, prepare financial documents like tax returns, and manage employee payroll.
  • Maintain office accounts receivable information, make financial arrangements with patients before treatments and order office and administrative supplies.
  • Use dental management software to enter patient information, make appointments, manage treatment plans, facilitate payments, manage financial records and produce reports. Familiarity with the dental management software Maxident is an asset.

Qualifications & Experience

  • Graduated from a recognized college (public or private) with Dental Office Assistant certification
  • Minimum of 3 years relevant work experience (as a Dental Office Assistant)
  • Experience instructing adults and/or delivering (individualized or group) workplace training
  • Certificate in Adult Education is considered an asset

Position Responsibilities:

  • Deliver in-person instruction that meets program objectives as set out in the learning plans and resources provided
  • Integrate lectures, demonstrations, discussion groups, laboratory work, seminars, case studies and independent or group projects within the lessons to best engage learners
  • Monitor and update learning management software with supplemental resources, tasks, and learning material
  • Able to consider and respond appropriately to the needs, feelings, and capabilities of students, and treat students equitably
  • Revise, administer, and mark tests and assignments to evaluate students' progress
  • Evaluate and assess student progress equitably and regularly
  • Provide individualized tutorial or remedial instruction to students who require it
  • Supervise independent or group projects, field placements, laboratory work or hands-on training
  • Perform administrative responsibilities as required
  • Monitor and support students during practicum and/or clinical placements
  • Uphold the professional expectations and standards of Robertson College

To apply for this position, please Email your Resume and Cover letter by June 30, 2019.

We thank all applicants but only those invited for an interview will be contacted.

Job Type: Part-time


  • dental administrator: 3 years (Required)


  • Secondary School (Required)


  • dental administrator or related (Required)