Food-X Urban Delivery Inc. (“Food-X”) is a grocery delivery platform for third party grocers. We are committed to developing and sharing sustainable practices with other retailers to help reduce the environmental impact of delivering groceries. Think about it as carpooling for your groceries. We are a passionate team of nice people, who want to make a difference, because we believe that sustainability works best when shared. If the idea of helping to reduce carbon emissions, food waste, and single use plastics resonates with you, please apply to join our team now!
Food-X is looking for a permanent, full-time Warehouse Manager for our South Burnaby, BC warehouse (5566 Trapp Avenue). The individual hired will need to be flexible with their availability based on business needs and coverage. It will rotate between:
Sunday to Thursday
Tuesday to Saturday
Monday to Friday
Annual three month overnight shift (Sunday to Thursday night or Tuesday to Saturday)
Duties & Responsibilities
The Warehouse Manager manages all aspects of the warehouse operations (Inbound, Outbound, and ICQA). The Warehouse Manager is responsible for the management, continuous improvement, and quality compliance of the Food-X facility. This individual will be instrumental in the development and implementation of strategies and process changes to improve supply chain efficiency and control costs while ensuring the optimization of standard work procedures.
Lead with positivity and empathy, while ensuring that team members respect their peers and the requirements of their positions.
Engage and develop your direct team through coaching, support and regular feedback.
Provide instruction and support to your direct team of supervisors and coordinators, alongside the rest of warehouse management.
Plan and coordinate all warehouse activities.
Prepare for and conduct daily team huddles and other communication touchpoints.
Monitor and report on warehouse KPIs. Develop concrete plans for ongoing improvement.
Manage the warehouse labour budget, with a focus on ongoing cost reduction.
Oversee warehouse space utilization, day-to-day facility function, and general supply management, with an eye towards maximizing cost efficiency.
Assist with labour relations for a team of over 100 employees, including recruitment, onboarding, disciplinary action, grievance resolution and general employee assistance.
Support the JHSC committee in promoting a safe work environment.
Ensure ongoing maintenance of and adherence to Standard Operating Procedures.
Challenge all current practices. Develop and execute plans for continuous improvements in efficiency and customer experience.
Represent warehouse interests in cross-functional initiatives.
Foster strong inter-departmental communication practices and embrace the internal service role of the Operations Team.
Assist the Sr. Operations Manager & VP Supply Chain in developing & executing overall Operations Team strategy.
Proactively forecast and manage warehouse capacity constraints and work to avoid disruptions.
Seek out and engage in opportunities to further personal leadership development.
Additional/Other duties as required
Qualifications & Requirements
Post-secondary education in a related discipline is an asset.
Previous experience working in a warehouse is required.
Previous team lead or supervisory experience is an required.
History of working with food, either in a service, retail, or production role, and strong understanding of food safety and quality control processes is an asset.
Strong verbal and written English communication skills.
Attention to detail.
Desire to actively problem solve and think creatively to improve processes and complete tasks on a daily basis.
Understanding of development of appropriate KPIs
Thorough understanding of warehousing and distribution operations, budgeting and management.
Ability to support day to day operations while completing key projects and analysis.
Proficiency with ERP computer systems.
Ability to lift up to 50 lbs and work in walk-in cooler environments.
An annual salary based on experience paid bi-weekly
20 % discount on SPUD.CA purchases
Extended health care benefits (effective the first of the month after the 90 day probationary period)