Implementation Consultant

Active Network - Vancouver, BC (30+ days ago)

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ACTIVE Network is seeking a driven, self-motivated Implementation Consultant to deliver implementation and technical services across ACTIVE’s software platforms. Services will be delivered across market segments and include planning, testing, training and deployment activities necessary to ensure clients are up and running successfully. Database, platform, infrastructure management (moves, upgrades), system integrations, and hardware configuration may also be involved. The position works directly with our clients remotely and onsite throughout North America.

Responsibilities:
Conduct functional planning and scoping sessions with ACTIVE and client project stakeholders
Design and Implement hardware, software, and data integration solutions with customers that satisfy their business needs
Coordinate all day-to-day details for implementations
Develop and manage technology deployment strategies
Develop and deploy end user training plan applicable
Work with Project Manager or Project Coordinator to execute implementations according to plan
Work with Technical Consultants to coordinate functional requirements with deliverables
Work with Support Analysts to facilitate handoff as project closes
Skills & Requirements

Polished and professional approach
Excellent and demonstrable problem-solving skills
Strong interpersonal skills and an ability to quickly establish solid relationships with clients
Strong presentation and report-writing skills
Quick to adapt to new environments/technologies and able to grasp complex business processes
Ability to manage expectations, facilitation skills and a knack for turning conflict into positive outcomes
Strong entrepreneurial spirit and a willingness to do what it takes to get the job done
Undergraduate degree or technical diploma
5+ years of software deployment experience
Business experience in one or more of the following markets is an asset: Government, Parks and Recreation, Education, Not for Profit, Endurance, Sports.
Technical experience with computer and network architecture, database schematics and SQL. Certifications or professional designations in this area are an asset.
Experience with ACTIVE’s software solutions are an asset
Understand and communicate accounting best practices

Perks and Benefits:
Great work environment!
Competitive compensation + benefits, including health, vision, dental, and retirement benefits.
ACTIVEx, our award-winning employee participation program, will help you grow personally and professionally.
Hookups and discounts for races, events, tickets, activity gear, bike purchase program and more!

About ACTIVE:
ACTIVE Network® is on a mission to make the world a more active place by connecting people to the things they love, want and need to do. Our SaaS technology platform offers intelligent and intuitive registration, secure payment processing, insightful data and services to help organizers drive increased participation and revenue while streamlining administration. We also engage over 13M participants on behalf of over 27,000 organizers through our global marketplace for activities and events. The partnerships and data insights achieved through our diverse customer base fuel innovations and allow us to deliver best-in-class solutions. The markets we serve include: Race and Events, University Athletics and Programs, Camp and Classes, Swim Programs, YMCA Management, Park & Recreation Management, and more. Founded in 1999, ACTIVE Network is headquartered in Dallas, Texas, with offices throughout North America, Europe, and Asia. We are part of Global Payments Inc.(NYSE: GPN), which has been delivering innovative payment solutions for over 50 years. For more information, please visit ACTIVEnetwork.com.

Active Network is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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