Operations Manager

Trailcon Leasing Inc - Calgary, AB (30+ days ago)

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Are you looking for a fantastic career opportunity with a company who invests in its employees? Look no further; Trailcon Leasing is a leader in the transportation leasing industry and provides a fun, supportive environment to work. Coming to work every day is like coming "home".

Job Summary

The Operations Manager, under the direction of the Branch Manager, will primarily be responsible to ensure all employees comply with applicable legislation, including safe operations in accordance with occupational health and safety guidelines. This position will oversee staff to ensure work is being performed according to established standards. The Operations Manager must possess a degree or an advanced degree in management, or a field related to the transportation industry and three years of experience in a management role and five years of experience in the transportation industry.

Competencies

  • Accountability
  • Coaching
  • Communication
  • Customer Service
  • Decision Making
  • Leadership
  • Managing Performance
  • Strategic Thinking

Job Duties

  • Oversee staff to ensure work is being performed according to established standards
  • Provide employee training, ensuring that all applicable compliance requirements are met
  • Ensure that all employees comply with company policies, procedures, and ethical standards
  • Coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly
  • Analyze departmental operations and identify areas requiring improvement
  • Evaluate employee performance and provide feedback, coaching, and formal evaluations
  • Ensure that safe work practices are being followed
  • Ensure that timesheets are completed and submitted correctly on a bi-weekly basis to payroll
  • Handle customer enquiries, complaints and comments
  • Conduct monthly reporting
  • Plan and conduct meetings with employees to communicate team targets and goals

Job Requirements

  • Degree or an advanced degree in management, or a field related to the transportation industry
  • Three years of experience in a management role and five years of experience in the transportation industry
  • Sound analytical thinking, planning, prioritization, and execution skills
  • Ability to delegate, set expectations, and monitor the progress of all direct reports
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
  • Ability to identify issues and implement creative and strategic solutions to overcome problems
  • Effective leadership skills, with a strong focus on mentoring and motivation of employees

Work Conditions

  • Interaction with employees, management, customers and vendors
  • Operation of desktop computer and peripherals

No agencies, please. Only those candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Experience:

  • operations: 1 year (Preferred)

Education:

  • Secondary School (Preferred)

Location:

  • Calgary, AB (Preferred)

Language:

  • English (Preferred)