General Manager

St-Hubert - Saint-Charles-Borromée, QC (29 days ago)

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Being the General Manager of a St-Hubert establishment means using your management knowledge and leadership skills to rise to challenges with passion and conviction. These challenges include ensuring the satisfaction of your customers, fostering growth, and increasing the effectiveness of your employees and optimizing the profitability of the establishment. With these challenges, you will have the opportunity to soar by relying on the support of motivated employees who are proud to participate in the success of your establishment! Best practices in food services hold no secrets for you, and you strive to implement them in all areas where you lead. You use a participative management approach with your teams, and constantly strive to implement a working climate with a focus on employee validation and accountability.

Main responsibilities :
Establish annual business development plans, in collaboration with head office
Promote and share the establishment’s strategic orientations, positioning, and values with employees
Manage the planning of the budget and financial situation for the establishment
Ensure customer satisfaction and the quality of the St-Hubert customer experience, and implement measures aimed at increasing employee accountability
Establish communication mechanisms for all personnel and host certain meetings
Manage the performance appreciation program
Foster the development of internal succession
Implement all measures required to optimize employee loyalty
Select and train the members of the management team
Ensure that national, regional, and local marketing programs are implemented
Oversee the quality, service, and cleanliness of the establishment
On occasion, represent the establishment and network to the public and to various business associations
Through your attitude, convey St-Hubert’s principles of integrity and professionalism

Required profile :
Customer focused
Able to manage priorities
Able to delegate and surround yourself with effective individuals
Able to work under pressure
Able to plan and organize tasks
Able to lead and motivate a team
Able to introduce, stimulate, and lead change
Actions are based on listening
Team mobilizer
Recognizes and nurtures talent
Instils employee accountability

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