General Manager

Boston Pizza Regina - Regina, SK (30+ days ago)

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Reporting to the Franchisee, the General Manager will ensure that all Boston Pizza guests are provided with the best experience possible and all day-to-day responsibilities are conducted in a professional manner.

· Create, lead and manage a positive and fun restaurant culture.

· Increase sales by ensuring guest satisfaction and prompt problem resolution.

· Lead, implement and manage all aspect of human resources: recruitment and selection, coaching, training, performance management, recognition and development.

· Lead, manage and deliver a friendly Perfect Guest Experience: dine-in, sports bar, take-out and delivery.

· Develop and manage the business plan: focus on standards, sales, costs and personnel.

· Develop strong relationship with corporate staff and vendors to ensure the restaurant runs efficiently on a day-to-day basis and meets all policies and procedures.

· Maintain a positive attitude that promotes teamwork within the restaurant.

· Lead local store marketing and community involvement, plans and execution.

· Effectively oversee controllable costs: food, beverage, labour and quality control promo line.

· Monitor and manage fixed costs: continually research and evaluate to minimize costs and optimize SLA’s.

· Ensure operational and occupational health and safety standards are in place and followed.

· Establishes and maintains appropriate security protocols for guest, employee and restaurant safety.

· Other duties as required.

Qualification Requirements:

· 4-6 years of progressive management experience in a full-service restaurant.

· Proven leadership skills and ability to follow-through.

· Knowledge of computers (MS Word, Excel) and Point of Sale system.

· Proficient in the following dimensions of restaurant functions: preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.

· Must be able to work flexible hours during, evening, weekends and holidays.

· Strong analytical/decision-making skills.

· Leadership skills – able to direct, coach and supervise a team.

· Strong business acumen, including an understanding of budgets and operating costs.

· Strong communication and interpersonal skills, both written and oral.

· Customer service skills – able to exceed guest expectations.

· Ability to multi-task in a fast paced environment.

· You must be able to perform efficiently during high volume peak periods.

· Must be eligible to work in Canada.

Job Type: Full-time

Salary: $50,000.00 to $60,000.00 /year

Experience:

  • Restaurant Management: 1 year (Required)