Administrative Support V

Alberta Health Services - Edmonton, AB (30+ days ago)

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Your Opportunity:
Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front line healthcare services? PSS supports the day-to-day scheduling tasks of AHS employees & managers. As the Scheduler Team Lead you’ll provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads & determining clerk duties in collaboration with the SSC Manager. The successful lead will efficiently process payroll with timekeeping in ESP, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective & make the necessary corrections for accurate delivery of pay. You will provide scheduling support for Unit Managers, Unit Charge Nurses & Relief Team Managers to ensure unit work plans & staff schedules/assignments are up to date & maintained through ESP. Leveraging strategic communication & problem solving skills will be key in the ongoing collaboration with Unit/Site Managers to resolve high priority scheduling issues in ESP. Your scheduling expertise will enable the ability to anticipate unit staffing needs & communicate these needs effectively to your client groups. Dynamic customer service skills will also be used to fluidly support your clients in optimizing the use of ESP & helping to extract information from staffing/scheduling reports & related statistics. The Scheduling Team Lead will act as a mentor for peers & must actively promote & facilitate a positive environment in the workplace by fostering a team attitude of acceptance & tolerance. The Scheduling Lead will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team & for internal clients. Scheduling Team Lead will be assigned to support North Zone & the correlative SSC hours of operation.

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support V
Department: COVID-19 Staff Scheduling Serv
Primary Location: Sturgeon Community Hospital
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 18-MAY-2021
Temporary Employee Class: Temporary Full Time
Date Available: 07-JUN-2021
Temporary End Date: 31-OCT-2021
Hours per Shift: 9
Length of Shift in weeks: 12
Shifts per cycle: 52
Shift Pattern: Days, Evenings, Weekends
Days Off: As Per Rotation
Minimum Salary: $27.55
Maximum Salary: $33.50
Vehicle Requirement: Not Applicable

Required Qualifications:
Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:
Staff scheduling experience with demonstrated use of related scheduling applications. 1 year of full time equivalent experience in an AHS, ESP Staffing Services Office within the past 5 years. Current working experience in the role of a Scheduler Team Lead within an AHS centralized Staffing Service Center. Timekeeping experience in ESP.

Preferred Qualifications:
Leadership experience (Delegating, Prioritizing, Coaching, Mediating). Successful completion of the Scheduler Team Lead training and orientation. Knowledge of the applicable collective agreements and pay codes.