Lobby Attendant

The Hilton Hotel and Suites Fallsview - Niagara Falls, ON (30+ days ago)

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What will it be like to work for this Hilton Niagara Falls/Fallsview?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

The Lobby Attendant will be responsible for keeping all Guest areas clean, including the lobby, mezzanine and other common areas. This Team Member is also responsible for cleaning and disinfecting the Team Member washrooms, cafeteria, and administrative offices; this involves sweeping, dusting, vacuuming, mopping, cleaning windows, emptying garbage and all general housekeeping duties. This Team Member will have a high level of interaction with our Guests and must ensure all Guests encountered Feel Cared for, Valued and Respected.

What are we looking for?

A Lobby Attendant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:

H Hospitality - We're passionate about delivering exceptional guest experiences

I Integrity - We do the right thing, all the time

L Leadership - We're leaders in our industry and in our communities

T Teamwork - We're team players in everything we do

O Ownership - We're the owners of our actions and decisions

N Now - We operate with a sense of urgency and discipline


Previous experience in a janitorial-type position is an asset- Not a requirement
Previous experience working in a hotel setting is an asset-Not a requirement

Solid Organizational skills
Excellent Time Management skills
Strong Multi-tasking Ability
Superb communication and interpersonal skills
Positive and professional attitude
Physical Demands

Must be able to bend, stoop, kneel, squat and stretch to fulfill cleaning and inspection tasks
Must be able to lift and push/pull up to 8.1 kilograms
Walking and standing is required for the most part of their day
Requires grasping, repetitive motions, twisting, hearing and visual acuity
Requires manual dexterity to use and operate all necessary equipment

Must be available Saturday to Sunday and for all shifts; 7am-3pm, 3pm-11pm, 6pm-10:30pm.
Required to provide a certificate proving completion of the Health and Safety Awareness Training for Workers (e-course provided by the Ministry of Labour)
This job posting is not exclusive or exhaustive list of all job functions that a Lobby Attendant will be asked to perform from time to time. This list is only a sample; a Lobby Attendant may be required to perform other duties.

Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

(ref. 23623)