Client Care Coordinator

Classic LifeCare - Comox, BC (25 days ago)

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Classic LifeCare is a family-run homecare agency providing the finest home healthcare experience and nursing support for 45 years in BC and Alberta. We are an Accredited agency that helps people live in the moments that matter and build better lives for our clients. We respect people, their choices and their needs.

We are looking for a part-time Client Care Coordinator to work out of our Comox office. This is an entry-level position that can lead to further opportunities within the company. The Coordinator works closely with our Nursing Team, Human Resources Team, and Health Care Workers to ensure a high standard of care for our clients. They will also be responsible for coordinating with our Administrative Team in Vancouver, to ensure that various operations are running smoothly and efficiently.

This is a part-time position, for 3 days per week.

Duties include, but are not limited to:

Administrative

  • Handling incoming phone calls
  • Assisting with payroll and invoicing duties
  • Data entry
  • Entering client information and setting up schedules in the database
  • Entering financial information into various databases
  • Filing

Customer service

  • Assisting clients and employees with answering questions and troubleshooting
  • Providing customer service through phone calls and home visits

Scheduling

  • Coordinating and maintaining client and employee schedules
  • Being part of the after-hours on-call rotation

Qualifications

  • Experience working in an office environment
  • Strong phone communication and active listening skills
  • Customer service experience
  • Team player, with a positive and upbeat attitude
  • Ability to handle a multi-line phone system
  • Experience with Microsoft Office programs
  • Healthcare background an asset

We are looking for the right person to make a difference in our client’s lives. If this is you, then please email your resume with availability and wage expectation to the email listed below.

Thank you, and we look forward to hearing from you!

Job Type: Part-time

Experience:

  • healthcare: 1 year (Preferred)

Language:

  • English (Required)