SiriusXM Renewal Sales Representative

The Sydney Call Centre - Sydney, NS (30+ days ago)

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POSITION OVERVIEW

SIRIUSXM RENEWAL SALES REPRESENTATIVE

Start a career with our team! As a Renewal Sales Representative, you will work on behalf of SiriusXM help customers renew their product and service subscriptions. You’ll become an expert on products and people as you offer the right solutions. Customer service is also a big part of our mission but your role will be focused on selling and upgrading customers. Must be willing to work hard, have excellent communication, and be highly reliable.

Sydney, NS B1P 1W8. Full-Time or Part-Time, Inbound and Outbound. Base + Bonuses.

SCHEDULE

NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?

For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly.

Available Full-Time & Part-Time Shifts:
Evening
Weekend
POSITION RESPONSIBILITIES

WHAT DOES A SIRIUSXM RENEWAL SALES REPRESENTATIVE DO HERE?

Become a professional as you assist existing customers to renew subscriptions to SiriusXM satellite radio service. Understand your customers needs, learn to overcome objections, providing logical solutions that upgrade customers. Self-improvement is incredibly important here, every interaction is an opportunity to grow with us.

Our SiriusXM Renewal Sales Representatives are responsible for the following tasks:

Improve customer experiences and sales volume.
Assist existing customers renew and offer upgrades.
Learn the client’s products, services, and customers.
Utilize multiple systems and monitors at once.
Solve problems and up-sell when possible.
Improve your ability with every interaction.

In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!

CANDIDATE QUALIFICATIONS

WONDER IF YOU HAVE WHAT IT TAKES?

The Sydney Call Centre provides all new employees with training so all positive, driven, and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job. In this role, you will be a fully engaged team member and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day.

Specific Qualifications

Fluent English (minimum score of 8 on IELTS)
Highly reliable, willing to learn and acquire new skills
Enjoy talking to people, helping them resolve their frustrations
Motivated by lucrative bonus plans and daily contests
Exhibit professional communication and customer service skills
High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
Ability to learn customer service software applications
Must be proficient with basic PC skills
Ability to multi-task in a fast-paced environment
Minimum 18 years of age

Entry-level or experienced candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At The Sydney Call Centre we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees; they are our most important resource!

Total Rewards Breakdown:
Free SiriusXM After 90 days of Employment
Competitive Starting Compensation
Weekly Bonus Opportunity
Paid Time-Off
Daily, Week, and Quarterly Recognition
Paid Holidays
Daily Contest Payouts
Free Personal Health Benefits
Career Progression
Flexible Scheduling Options
Advancement Opportunity
Ongoing Training
Fun, Engaging Work Environment
Cash and Prize Incentives
Modern Work Environment
Casual Dress Code
And More...
ABOUT US

ABOUT MCI

MCI is the Parent Company for the following businesses: The Sydney Call Centre, Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.

MCI is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.