Administrative Assistant - Caisse

Desjardins - La Prairie, QC (30+ days ago)

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Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level


The incumbent supports the general manager and/or the manager(s) of a small-sized caisse in carrying out various administrative support and secretarial activities, as per managers' detailed instructions. He or she assists with carrying out management activities, as needed.

Caisse Desjardins La Prairie is located in a highly competitive suburban market with strong business development potential. It has a business volume of $1.14 billion, and its assets stand at $545 million, including $355 million in personal loans and $132 million in business loans. It has total savings deposits of $540 million. The Caisse has 43 dedicated employees across 2 locations serving 16,000 members. It is recognized for its client focus and community involvement and leadership.

Main Responsibilities

Support the general manager and/or the manager(s) in planning and coordinating management activities and input and track scheduling information. Follow up on phone calls, emails and mail for managers.
Produce various documents (e.g. records, minutes, reports, statistics, and balance sheets).
Participate in organizing logistics for various events (e.g. team meetings, committees, general meetings, training courses, telephone conferences, travel, public relations activities).
Perform various internal management administrative tasks (e.g. tracking sales, maintaining the scorecard, monitoring expense accounts, managing inventory and equipment, conducting performance evaluations).
Manage documents and update records related to various sectors (e.g. filing, purging and storage) in accordance with current practices and regulations.
Perform various secretarial duties including drafting, formatting, updating, creating and revising the language of information documents generated by various sectors.
Support the general manager and/or managers in retrieving information, carrying out business processes and using information systems.

Other working condition

Number of job available : 1


Trade school diploma in a related field
Two years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Knowledge of French spelling and grammar
Understanding of the philosophy and fundamentals of financial services cooperatives
Understanding of telephone protocol
Knowledge of service standards
Independent speaker, intermediate knowledge of English

Desjardins Cross-sector skills

Accountability, Collaborates, Customer Focus, Innovation

Key competencies for the job

Communicates effectively, Complexity, Plans and aligns, Situational adaptability

Work Location

Caisse populaire de La Prairie

Trade Union

Non Syndiqué

Unposting Date


Job Family

Administration (FG)