Rehabilitation Specialist

Manulife - Work at Home (30+ days ago)

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Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Manulife Financials Group Benefits is a leading provider of employee group benefits for more than 13,000 organizations across Canada. With regional offices across Canada, we offer a range of comprehensive benefit plans including health and dental care, emergency travel assistance, disability, group life insurance, and accidental death coverage.

Do you have the passion required to develop, and implement goal oriented vocational rehabilitation plans for our Plan Members?

Our National Canadian Armed Forces Rehabilitation (CAF VRP), Department, is looking for a preferably bilingual self-motivated individual to join their team as a Rehabilitation Specialist providing vocational rehabilitation to eligible members of the Canadian Armed Forces. Reporting to the Supervisor, Ontario/ National Capital Region (Ottawa), Region of the National CAF VRP Department. You will be responsible for managing a rehabilitation case load covering the geographical region of Ottawa and surrounding geographical areas.

In this role, you will be responsible for helping our Plan Members, return to work through individually designed Return to Work, strategies designed collaboratively by you, your clients, your professional colleagues, and vendors. On a typical day, you could expect to accomplish visits with clients and health care professionals, as well as co-ordination with vendors to ensure a smooth back to work transition. Your responsibilities include budget management, planning and implementation of return to work programs. Duties may also include mediation and negotiation with claim related stakeholders. This role requires a high degree of multi-tasking, a flexible approach and the ability to prioritize as you will often be faced with conflicting demands with short turn around time requirements.

If you are the kind of person who enjoys helping others while working independently, has a strong health sciences knowledge, and thrives in a fast-paced environment, this position could be ideal for you.

Special Conditions: This role is a home-based office in the Ottawa area and regional travel will be required.

Developing, monitoring and implementing innovative and goal-oriented vocational rehabilitation strategies for clients in receipt of disability benefits.
Assisting with the transition process of ill and injured members of the Canadian Forces by facilitating their return to work, post release.
Work with clients and shareholders to develop creative return to work solutions
Budget management
Provide effective communication to clients, policy holders and various medical professionals, often delivering complex and/or difficult messages.
Ensure the most effective and efficient supports are available to our clients.
Educational Qualifications

Related University degree, preference will be given to those candidates with Health Sciences related education with a focus in Psychology, Counseling or Nursing.
Accreditation may be an asset.

Professional Qualifications:
Extensive vocational rehabilitation experience (5 yrs) or several years active rehabilitation experience
Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practices
Excellent written and oral communication skills
Solid Word, Excel, Access, Powerpoint (MS Office Suite), skills
Experience managing budgets in a professional setting
Valid driver's license and car is required to travel to various locations

Fluently bilingual (oral and written) in French and English is preferred.
Prior military experience would be a strong asset
Ability to multi-task and prioritize when case loads may be large and complex.
Excellent interpersonal and conflict management skills; the ability to find the win/win solution
Ability to make difficult decisions which may have significant impact on clients and our Business independently and deliver those decisions as required.
Proven problem-solving skills.
Strength in working independently and in a cohesive team environment
Accuracy and attention to detail
Proven analytical, and organizational skills
Demonstrated ability to think of creative solutions to rehabilitation challenges
Interest in helping individuals return to gainful employment

If you are ready to unleash your potential it’s time to start your career with Manulife/John Hancock.

About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers.

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.