Career Facilitator/Job Developer

Make A Change Canada - Nelson, BC (30+ days ago)

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Make A Change Canada/Faire un Changement Canada, established in 2004, is an accredited, federally incorporated non-profit organization with charitable status. Our mission is to develop and deliver online training, programs, and mentorship to anyone facing barriers to employment. We provide persons with disabilities and those facing other challenges to employment the skills and assistance they need to thrive in today’s competitive job market. Clients include people living with a disability or chronic health issue, youth, stay-at-home and single parents, older workers, Indigenous Peoples, new Canadians, members of the LGBTQ+ communities, and people living in rural areas. Through our skilled and caring service teams, and an acute focus on quality programming, we are helping Canadians from coast-to-coast realize their full potential.

Location: Virtual; Home office-based
Type: 28 Hours per week
This position starts May 15, 2019.

Meet Steve.
Steve is a career facilitator/job developer in our program services division. He is responsible for developing all job search and career related curriculum materials for our organization and coordinating all employer meetings and events to help ensure our clients have suitable opportunities for job placements. Steve is not only technically adept, he is very creative and uses adaptive, flexible, and proactive approaches to successfully meet each of our client’s needs. He is incredibly patient and listens without judgement to all of our clients. He understands that managing diversity and relationships is key to achieving his professional goals at Make A Change Canada. Ultimately, the purpose of his job is to help our clients, who experience barriers to employment due to circumstances beyond their control, find fulfilling employment.

Steve knows that each day is different and he needs to wear different hats on a regular basis. Some days he will be working independently, whereas others, he will be working with either our internal or external stakeholders. Steve enjoys working in an environment where he can make a difference every single day and by creating positive changes in the lives of clients all across Canada.

Now, if you were to come on board as our career facilitator/job developer, we'd ask you to do the following:

*Duties and Responsibilities:
*As the career facilitator/job developer your responsibilities will range from providing enhanced employment services to developing curriculum and resource materials to completing administrative, reporting, and database work. This position requires you to be able to handle putting on several different hats.

Client Interaction
-Creating individual files on clients and their employment statuses
-Getting to know our clients and assessing employment readiness
-Conducting various tests on clients to learn more about their skill sets, personalities, and career aspirations (This will be useful for both you the career counsellor and the client.)
-Assist in goal setting, career planning, and facilitate decision making

Career Development, Services, and Programs
-Design strategies for clients to find meaningful work and help manage barriers in employment
-Create online workshops for resume and cover letter building, as well as developing interview and presentation skills
-Create more specific online workshops related to disability in the workplace (disclosure of disability, workplace accommodations, etc.)
-Build a network for all clients to interact and use as a support system
-Expand career development services and programs to facilitate individuals locally and virtually

Employer Coordination
-Establish strong relationships with external stakeholders to establish job placement opportunities for clients
-Connect with employers to share strategies and resources on how to create an optimal work environment for clients
-Provide monitoring and ongoing support to facilitate successful employment placements

Curriculum and Resource Development
-Develops online workshops and presentations as an integral component of career development services
-Prepares and maintains online job search curriculum and resources
-Prepares program publications and client materials
-Performs ongoing quality assurance of materials for program team

Administrative and Data Management
-Maintains client records while adhering to privacy and confidentiality policies
-Builds and maintains database of employer organizations based on outreach initiatives
-Administers comprehensive surveys to measure program outcomes and results
-Works with case manager to support client outcomes in the program
-Performs post-program outreach, interpretation of results, and reporting
-Documents and reports best practices in program delivery

-Assist with any other initiatives as the team requires

*Education and Experience:
*-Bachelor Degree in business, communications, psychology, social work, or other related field
-Certified Career Development Professional/Practitioner (CCDP) or working toward certification
-Three to five years of experience working within the Career Development field
-Minimum five years’ experience working with people with disabilities or people who need modifications is mandatory
-Experience developing employment-related curricula and facilitating interactive workshops
-Proven record of achieving positive results in similar role

*Essential Core Competencies:
*-Listen attentively
-Communicate effectively
-Emotional intelligence and self-discipline
-Technically savvy
-Relationship management
-Diversity management
-Creative visionary
-Analytical thinking and problem solving
-Focus and productivity in a home work environment

*Skills and Abilities:
*-Excellent verbal and written communication skills
-Professional and polite approach in business communications
-Exceptional organizational and editing skills with a keen eye for detail and design
-Excellent interpersonal skills with the ability to demonstrate compassion, empathy, and a non-judgmental approach
-Ability to build, maintain, and strengthen online communities
-Ability to solve problems independently, while also ensuring that policy is appropriately applied
-Extensive knowledge and research ability of the Canadian labour market, trends, and outlook
-In-depth knowledge of career development issues, challenges, and practices
-Understanding of MBTI, Career Cruising, and other career assessments tools, such as Strengths Finder 2.0
-Knowledge of social media applications, online communication tools and practices, and how they can be utilized effectively for job search
-Knowledge of adult learning principles with experience in online delivery and intergenerational approaches
-Intermediate to advanced computing technology skills in MS Office, Adobe Acrobat, data entry and manipulation, desktop sharing, audio/visual presentation, etc.
-Typing speed of minimum 50 words per minute required
-Sound electronic file management and project management skills
-Experience in HTML editing an asset
-Experience in Adobe Suite of tools an asset
-Bilingual in French and English an asset

The successful applicant must be willing to maintain and work from a suitable home office location. Occasional travel is required.

Sounds exciting and challenging right? Do you think this would be the perfect fit for you? If so, please send the following to Selection Committee at careers@makeachangecanada[dot]com no later than April 7, 2019 (12:00 midnight local time):

-Cover Letter
-Three (3) Work References

No phone calls please.

We thank all applicants for their interest in this position. Only those shortlisted will be contacted.

Job Type: Part-time


  • career advising: 3 years (Required)


  • Bachelor's Degree (Required)