Content Management Projects Specialist (Business Systems Analyst)

Region of Peel - Greater Toronto Area, ON (30+ days ago)

Apply Now

IT Solutions

Contract Duration – Approximately 13 months

Pay Band: $68,054 - $85,068

Reporting to the Digital & Information Services Business Partner for Health Services, you will be responsible for conducting the analysis activities required to understand the structure, policies and operations of Regional Health Services programs in order to recommend solutions that enable the programs to achieve their goals. You will be responsible for eliciting the functional, non-functional and information requirements of technology solution that meet business needs.

In this role you will:
Lead and participate in projects and strategic initiatives in content management that support the Regional Health Services department.
Conduct requirement planning activities such as stakeholder identification, selection of business analysis techniques, the process that will be used to manage requirements, and how to assess the progress of the work.
Conduct requirements elicitation activities by working with Health Services management and staff to identify and understand their needs and concerns and understand the environment in which they work.
Prioritize and progressively elaborate stakeholder and solution requirements to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders.
Assess proposed solutions to determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution.
Documents the analysis outcome using formal techniques such as workflow diagramming, use case analysis, process mapping and conceptual information/data modeling amongst others.
Develops or assists with the development of business cases to properly justify projects or efforts intended to bridge the gap between the business needs and an implemented solution.
Translate the functional or user requirements into system concepts and system specifications including the determination of non-functional requirements and technical constraints.
Depending on the type of approach (package purchase – custom development), the business systems analyst may also carry out directly or indirectly activities such as writing of technical specifications for RFPs, solution architecture and design, system test or technical acceptance from vendor, technical documentation and solution deployment.
Monitor, analyze and assess the impact of time, resources and budget factors on project deliverables to ensure all phases of project delivery are performed within scope, time and budget requirements.
Liaises with Peel Health staff and with vendors on behalf of the Health Services department to resolve issues/problems.
Conducts presentations for senior management teams in order to communicate updates/key milestones and provides recommendations/next steps.
Uses appropriate channels of communication to keep supervisor and all affected Health Services staff updated on projects and processes
Leads and/or participates on special projects and initiative as assigned, and provides health information management and technology expertise to divisional/departmental/corporate initiatives as a member of project teams and working groups

A relevant University Degree (e.g. information management, public administration, etc.) combined with further education and demonstrated expertise in project management principles, practices, techniques and tools.
3 to 5 years related experience, with proven experience in project management; experience in working closely with committees.
Experience/knowledge with Province of Ontario Health Services delivery technologies including Public Health, Long Term Care and Paramedics Services solutions.
Knowledge of web processes and the use of the web as a social marketing tool.
Understanding of electronic document management principles and systems.
Understanding of records management principles and procedures.
Computer expertise in MS-Office and electronic document management software (e.g. Livelink).
Expertise in web content management / web publishing software would be an asset.
Knowledge of basic budget development and procurement procedures.
Project Management Professional (PMP) Certification by Project Management Institute (PMI) would be an asset.
Working knowledge of project management processes utilizing the Project Management Body of Knowledge (PMBOK) by PMI would be an asset.
Able to travel to various regional locations; and able to work evenings, weekends and holidays, on call rotation and/or shift work.
Location: 10 Peel Centre Drive, Brampton

Hours of work: 35 hours/week; Monday to Friday.

If this position matches your interest and qualifications, please apply online.

About Us
The Region of Peel serves more than 1.4 million residents and approximately 163,000 businesses in Brampton, Caledon and Mississauga. We deliver a wide range of resident focused services across the Region.

Our 20-year vision for Peel is “Community for Life.” Our goal is to create a place where everyone enjoys a sense of belonging and has access to the services and opportunities needed to thrive in each stage of their lives. Our 2015-2035 Strategic Plan outlines the work we're focused on to bring this vision to life.

To learn more about the Region of Peel, explore

Additional Information
At the Region of Peel, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The Region of Peel is committed to providing accommodations throughout the recruitment process. If you require accommodation please notify us and we will work with you to meet your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.

Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.