Cabot Shores is an eco-friendly Wilderness Resort along the Cabot Trail of Cape Breton Island, Nova Scotia. Since 2004, we have welcomed guests from around the world for 4 seasons of adventures: including hiking, kayaking/canoeing/stand up paddle boarding and snowshoeing; cultural adventures including our Bistro with local seafood and home grown vegetables and often live music; a jump off spot for the Gaelic, French Acadian and Mi'[kmaq cultures around Cape Breton.
The overall job is to help plan, organize, control and evaluate operations. These operations are across guest services,housekeeping and maintenance. It involves the guest life-cycle from inquiry, to booking, to orientation, to dealing with guest issues and follow up. You'll be part of a team for which you will order supplies and work with financials in terms meeting our business and marketing and quality goals. You will also be involved in contributing to our website and social media.
You will be leading a team and also part of a larger team of energetic, dynamic and friendly staff. It helps that you've managed or supervised folks, have good interpersonal skills, like to work hard and play hard. More an more, in addition to our hosptiality, food and adventures services, Cabot Shores is adding more special events, retreats and conferences to our menu, all of which you will be part of.
A cover email, resume and a reference list would be appreciated. The position is full time and you can rent lodging onsite or in this rural area of Cape Breton Island, Nova Scotia. The pay is commensurate with your experience and we like to grow our own: people start with Cabot Shores, develop a wide range of skills and get promoted.
You'll need to have 3 years of experience, not necessarily at a resort but working in customer service, being well-organized, motivated and attentive to detail. English is required and French is a good additional language here in Nova Scotia.
Job Type: Full-time