We are currently hiring a Service Writer at our Fort McMurray, AB Location. This a full-time position working a rotational 4-days on shift arrangement.
What is the Job?
The Service Writer is the service customers first point of contact with the dealership. The Service writer’s primary responsibility is booking the customers repair inquiry, ensuring proper & timely communication throughout the repair and finalizing the repair order at job completion.
The Service Writer works closely with the Service Team Lead and Service Manager to ensure customer satisfaction through successful management of the repair.
Duties and Responsibilities:
Who we are:
The Diamond/Harbour/Bell Group is an International Truck dealership. Our Service division provides our valued customers with trained experienced mechanics to perform quality repairs and maintenance in timely manner.
We are proud to offer our customers a variety of products and services, from trucks, trailers, forklifts, school buses and parts & service. With our vast dealership network and extensive product lines, we are a one-stop solution for our customers to keep their business moving.
What we offer:
What you need:
Job Type: Full-time