Field Services Administrator 3

BC Hydro - Ganges, BC (30+ days ago)

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Source: BC Hydro
Job Title: Field Services Administrator 3

Job Number: BCH-R-3598-191004E1

Job Location: Ganges, British Columbia, Canada

Job Status: Part-time,Permanent


We’re BC Hydro and we have a big job to do.

Keeping the lights on for over 4 million people across the province takes a lot of talented people doing many different jobs. From working deep in a generating station, atop a power pole, or behind a desk, whatever it is that makes you tick we offer challenging careers to help you reach your potential.

We’re investing more than $2 billion per year in major capital infrastructure projects to help meet the growing demand for safe, reliable power. We’re upgrading transmission lines, building new substations, and investing in our hydroelectric generation facilities. We aim to provide meaningful and challenging work, opportunities for growth and a healthy work/life balance. We’ve been recognized for excellence and been named one of B.C.’s Top Employers and one of Canada’s Best Diversity Employers for four years in a row.

It’s our vision to be the most trusted, innovative utility company in North America by being smart about power in all we do.



  • Processes accounting, financial, vehicle use and other business performance documentation such as: reconciling project or work management related reports; preparing cost control reports and draft narratives on significant variances; and preparing various cost, project and/or work performance and vehicle use tracking statements, reports and summaries; makes recommendations to manager based on findings.
  • May be required to participate in the planning, scheduling, coordination and organization of office accommodations and moves of employees, arrange phone and office equipment relocations; may be required to act as a liaison with contractors or others to initiate action for building facility issues such as HVAC, building security systems, janitorial issues, etc.
  • May be required to perform work leadership and coordination of lower level Field Service Administrator and other staff. Investigates and resolves escalated problems and issues referred from lower level FSA and other staff.
  • Performs all of the same functions as the Field Services Administrator 1 and 2 jobs as required.
  • Performs minor duties related to the above duties that do not affect the rating of the job.


  • Supervisory skills, office procedures, practices, routines, filing systems document processing, report formatting and preparation, personal computer and related application program operation, reception and telephone answering techniques and knowledge are typically acquired through graduation from High School plus completion of ‘Overview of Electrical Utility Operations’ (offered through EITI or an equivalent institution) and in house BC Hydro courses or equivalent in Supervisory skills, personal computer and related word processing /spreadsheet/ presentation/ database applications, People Soft Financials, Expenses, Passport Management, Design,Contract Requisition, Click Schedule, basic DAD, Power ON, Service link, BPR, Gateway Web, CCS, MS Projects, ISS/Work Management, Resources on Demand, various reporting, maintenance tracking, internet browsers, e-mail, messaging and other related applications and/or security systems.
  • A minimum of 1 year of general clerical and administrative experience as a Field Services Administrator 2 or 2 years equivalent experience in general clerical admin plus work order management, customer work management, dispatch, contract administration, materials issues management, time capture, billing/expenses, and business/financial performance reporting including demonstrated proficiency with PC operation. Satisfactory performance on this job requires approximately 6 additional months to acquire the knowledge and skills necessary to perform the full scope of the job. Previous supervisory experience is an asset. Well developed oral, written and interpersonal communication and organisation skills.
  • Ability to provide work leadership over assigned staff as required.
  • Ability to organise, schedule and expedite work orders and Local Work Contracts using various manual and work management systems and tools.
  • Ability to arrange for various civil work, delivery and project related services.
  • Ability and knowledge of financial tracking systems, bill, book and other coding to project and other work orders.
  • Ability to review and assemble pole renewal tenders.
  • Ability to relay information or dispatch crews and knowledge of single person crew procedures.
  • Ability to prepare and input contract purchase requisitions/orders and other data in spreadsheets and other applications.
  • Ability to prepare reports and process data via various computer systems for maintenance, repair or installation of electrical plant.
  • Ability to provide administrative/secretarial support, check and process expense claims and to prepare and type correspondence, reports, forms and other documentation.
  • Well developed oral, written and interpersonal communication, organisation, teamwork and supervisory skills.
  • Ability to review and process salary and wage data into payroll related systems.
  • Demonstrated ability to deal effectively with internal and external staff and contacts.
  • Ability to review, process and/or correct invoices, apply account coding etc.
  • Ability to investigate and resolve escalated issues referred from FSA and lower level staff.
  • Ability to process various accounting and financial documentation processes, systems and procedures.
  • Knowledge of order types and processing, dispatch, crew monitoring and emergency situation handling procedures.
  • Knowledge of BC Hydro pay systems for wage and salaried employees and related sections of applicable Collective Agreements.
  • Knowledge of a variety of clerical routines, monitoring and recording systems, petty cash and related processes etc.
  • Knowledge of financial and accounting related processes, systems and procedures.
  • Basic working knowledge of utility operations.
  • Demonstrated ability to operate a PC, and related application software programs.


This position is affiliated with the Movement of United Professionals union (MoveUP/COPE).

  • Normal office conditions with occasional noise/calls to/from line crews or during emergency outage conditions that occur occasionally throughout the year. Regular exposure to noise from nearby facilities. Some lifting and moving of office supplies in and around an office.
  • Must live on Salt Spring Island or be willing to relocate.
  • This is a part time position. 8-12AM Monday to Friday.

How to Apply

Interested candidates should submit their applications online at by Oct 20th, 2019.

To access the job posting, visit the BC Hydro “Current Opportunities” Careers page to view and apply for jobs.

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow.

Our values guide our work. Want to join us?

We are safe.

We are here for our customers.

We are one team.

We act with integrity.

We respect our province.

We are forward thinking.

BC Hydro is an equal opportunity employer.

Job Types: Part-time, Permanent