Customer Service
· Performs customer vehicle maintenance and repairs as requested
· Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and vehicle
· Communicate with service advisors recommended maintenance.
· Provides quality workmanship to meet or exceed industry standards
· Ensures that an unsafe vehicle is reported to management and vehicle owner
Operations
· Performs lube, oil and filter changes
· Removes, installs, rotates and balances tires
· Performs minor repairs and maintenance that do not require the presence of a Licensed Automotive Technician
· Performs accurate vehicle inspection reports
· Maintains neatness/cleanliness of bays through regular inspections and completes daily shop task list
· Maintains company and personally-owned equipment and tools, as required
· Is respectful of all shop tools and equipment
· Participates in meetings and all training as required and listens to feedback to improve their own abilities
· Complies with company, store and Automotive Service Centre policies
· Abides by all health and safety programs and regulations and reports any observed or potential hazards immediately
· Uses professional language and maintains a professional appearance (e.g. uniform, hygiene, grooming and name tag) when interacting with others
· Completes other tasks, as required
Requirements
· Valid driver's license for the province of Alberta
· Experience in a similar role, in a Canadian Tire Automotive Service Centre , is considered an asset
· Ability to work effectively with computerized systems
· Good working knowledge of Co Star is considered an asset
Required Skills and Abilities
· Strong orientation towards customer service excellence
· Ability to serve customers in a professional manner and to inspire their confidence and trust
· Results-oriented individual who completes tasks according to instructions and demonstrates responsibility for outcomes
· Ability to work effectively in a fast-paced, customer-focused environment
· Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals
Physical Demands and Working Conditions
· Standing/walking for 8 hours
· Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis and merchandise weight may vary from "light" to "heavy"
· Lifting and turning repeatedly throughout the shift, lifting above the shoulder, from floor to shoulder and floor to waist
· Going up and down a ladder while carrying merchandise
· Walking and carrying things at the same time and pushing/pulling, as required
· Twisting, turning, reaching and working above shoulder level
Interested and qualified candidates are encouraged to apply by email
Attention: Mike Tomey, General Manager
Job Types: Full-time, Permanent
Salary: $35,000.00-$40,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
COVID-19 considerations:
Experience:
- Tire & Lube Technicians: 1 year (required)
Licence/Certification:
- Alberta Driver's License (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
