Be part of the BMO Nesbitt Burns team! We are looking for talented people who thrive in an entrepreneurial organization. At BMO Nesbitt Burns, you'll play a key role in helping clients reach their financial goals and your dedication and professionalism will make a difference in the lives of others. BMO Nesbitt Burns offers rewarding career opportunities for those with a combination of strong analytical and interpersonal skills and who excel in a client-focused environment.
Under the direction of the Branch Operations Manager, this role is responsible for supporting the branch and Investment Advisor (IA) teams in achieving the business objectives of profitability, market share and Net Promoter Score (NPS).
Business Delivery and Operational Effectiveness
Support the IAs sales and service objectives by delivering service initiatives to the IAs clients which includes, but is not limited to, review of reports, follow-up on client inquiries and requests to ensure appropriate account maintenance; accept and process unsolicited orders over the phone or in person
Contribute to the IAs business objectives by ensuring the book of business is being developed including client meetings Ensure client needs are met or exceeded
Project a professional and consistent image by adhering to organizations brand, corporate identity and standards
Liaise with various departments for execution of client requests and problem solving and other branch duties as assigned
Coordinating marketing activities on behalf of several IAs
Risk Management and Controls
Ensure compliance regulations are adhered to Ensure proper adherence to all aspects of First Principles Our Code of Conduct and Ethics Follow security and safeguarding procedures and apply appropriate due diligence for the prevention of loss due to fraud, counterfeiting, money laundering or defalcation in accordance with Bank policy
Knowledge and Skills
Basic/intermediate knowledge of investment process and procedures. Proactively and professionally provides assistance to IA(s) in order to meet client needs and IA(s) expectations
Strong knowledge of administrative process and procedures as contained in Sales Administration Manual Knowledge of proprietary products and services, and fund company offerings Working with head office and branch operations and administration areas as required
Knowledge of compliance rules (proprietary and industry)Understand and read ADP and RIS reports to provide interpretation to IA(s) or use as required
Knowledge of trade processing rules Fixed income and money market product knowledge
Knowledge of Navi Plan Financial Planning
Knowledge of fund companies and funds offered in order to identify appropriate funds based on client needs
Highly functional with use of: RIS, SAM, Thompson One, Salesforce.com, Intranet, Internet, E-mail
University degree or equivalent experience
Computer literacy CSC and CPH
Current registration as an Investment Representative (IR) preferred
Minimum 3-5 years of experience
We’re here to help
At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmocareers.com.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Job Financial Planning & Advisory
Primary Location Canada-Alberta-Calgary
Organisation BMO Wealth Management-X005000
Job Posting 10/11/19
Unposting Date 11/11/19