Senior Salesforce Technical Consultant, Manager

PwC - Toronto, ON (9 months ago)

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Our culture and values are something we’re proud of, and are why we’re recognized as a “Top Company” to work for in Canada. At PwC we create leaders within our organization, within our clients’ organizations and within the community. We know great leaders inspire those around them and bring perspectives together to achieve what matters most. With PwC you’ll have a network for life. When you join us, you become part of an exclusive network of current PwC partners, staff and alumni, that will help you ignite a meaningful career.

One of PwC Canada’s core values is care; care for our people, our communities and our clients. During these difficult times we’re continuing to reimagine the possible by moving to a virtual client service delivery model. We’ve adapted our hiring and onboarding process by introducing virtual interviews and ‘onboard from home’ as we strive to work together to achieve what matters most.

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Pursue opportunities to develop existing and new skills outside of your comfort zone.
  • Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
  • Coach others and encourage them to take ownership of their development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm’s/client’s expectations.
  • Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
  • Focus on building trusted relationships.
  • Uphold the firm’s code of ethics and business conduct.
Minimum years experience required:
5+ years of experience with software development

3+ years of experience with the Salesforce platform

One or more Salesforce certifications, including but not limited to: Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Salesforce Certified Platform Developer I, and/or Salesforce Certified Platform Developer II

Additional certifications including Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Community Cloud Consultant, and/or Salesforce Certified Advanced Administrator are a bonus

Experience developing custom applications using Lightning Components, Salesforce Apex and Visualforce

Knowledge of the advanced programmatic capabilities of the Lightning Platform and data modeling to develop complex business logic and interfaces

Advanced knowledge of Salesforce security including programmatic sharing

Experience in designing, developing, testing, and deploying programmatic solutions that are maintainable and reusable

Experience following Apex design patterns and object-oriented programming best practices

Experience, leading, coaching, guiding and assist team members to become a high performing team

Experience working with and collecting requirements/feedback directly from stakeholders and integrating that into code

Experience supporting business development efforts, including fostering professional relationships in industry and preparing responses to requests for proposals is a bonus

Why you’ll love working for PwC

We want you to love every (if not, almost every) minute of your career, having said this, we get it. Each life stage we go through comes with a new set of priorities and demands. This is why we support you through a range of financial and non-financial rewards and benefits, so regardless of your situation, there’s something for everyone.

Leading benefits for our permanent staff include:
A competitive compensation package

Sponsored investments, pensions and saving plans with matching firm contributions

Flexible working

PwC FlexBenefits, for personalised medical & dental coverage, including enhanced mental health benefit

Every day recognition and real time appreciation through our rewards and recognition program

Dress for your day with our flexible dress environment

Health, wellness and fitness perks

Family-friendly benefits, including maternity and parental leave policies and support networks to help you prepare for your successful return to work

Adoption/surrogacy benefits

Back-up child and elder care support

Career defining project work and international experience

Development opportunities including learning on the job, formal learning, learning from others and access to “Vantage” our digital learning system

Award winning programs including “Women in Leadership” and “Enhanced Pursuit Program”

A coach to help develop skills, diversify experiences and achieve career aspirations

See how you can create your future at PwC:
https://pwc.to/2kUQFOp

This role does not support completion of the Canadian CPA designation.

PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

Every day we see how people make businesses great. But it's not only about skills. If your experience is close to what we're looking for, please consider applying. We recognize that experience comes in many forms, and passionate teams reimagine the possible. Create your future at PwC.