Cargo Customer Service Agent

Canadian North - Yellowknife, NT (4 months ago)

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Reports To: Operations Manager, Yellowknife
Department: Cargo
Posting: Internal & External
Competition No: 18-CG2019

 Canadian Citizen or Landed Immigrant (must be able to meet
Transport Canada Security Clearance Regulations)

 Must be able to apply for, meet and maintain various Security
Clearance Regulations

 Clean criminal record
 Must be legally eligible to work in Canada with no stipulations
 Valid driver’s license
 High School Diploma/and or equivalent work experience
 Ability to lift heavy objects on a continual basis
 Capable of working outside in cold temperatures
 Customer-friendly focused at all times
 Problem solving skills
 Excellent organization ability
 Work efficiently with Computer systems; typing skills considered as

 Excellent communication skills
 Ability to work in a team environment
 Ability to work under stressful time constraint circumstances
 Ability to work shift work including nights, weekends, statutory

 Strong interpersonal skills and ability to multitask
 Previous airport or cargo experience considered an asset

 Management and tracking of cargo
 Accepting cargo and ensuring it meets regulatory requirements
 Building and breaking down of cargo loads
 Airway bill creation, closing/signing off
 Completing and verifying dangerous goods paper work
 Operating forklifts/heavy machinery for cargo movement assistance
 Preparing cargo for flights
 Actively participate in the Company’s Safety Management Systems

program and demonstrate knowledge of employee responsibilities
regarding safety

 Other duties as assigned

Additional Information:
 Interested employees may submit their resumes to Please include Full Time Cargo

Customer Service Agent, YZF and the competition number 18-
CG2019 in the subject line.

We thank all applicants for their interest; however, only candidates selected for
interviews will be contacted.

Canadian North and its founding companies (Canadian Airlines, Pacific Western
Airlines, Transair, Nordair) have proudly served Canada’s North with passenger
and cargo services for more than 80 years, with scheduled flights to 17
destinations in the Northwest Territories and Nunavut, via the southern gateways
of Edmonton and Ottawa. Canadian North is also the premier provider of air
charter services for large resource sector clients requiring dependable, efficient
and economical fly-in/fly-out charter services, as well as charter flights across
North America for sports teams, cruise lines and large groups. Canadian North is a
subsidiary of the Inuvialuit Development Corporation, representing the Inuvialuit
of the Western Arctic.