ID Fusion is looking to hire a Senior Systems Administrator to join our team. Do you want to work for a company that focuses on values, to both their clients and employees? A company that believes healthy, productive, and engaged employees drive organizational performance and success? Do you have a passion for helping people? If this sounds like you, we'd love to meet with you!
The Systems Administrator will be responsible for the IT component of on-boarding, training and off-boarding customer staff, assigning accounts, ensuring compliance of approved system security policies; and ensuring customers have access to software updates and new applications as needed, including managing scheduled Microsoft updates with our development team. The Systems Administrator is also responsible for the support and maintenance of our own internal staff and IT infrastructure.
Reporting to the Director of Managed Services, a typical day might include some of the following:
Provide and lead the ongoing support and direction regarding all areas of customer IT support including system documentation and policy management
Ensure effective system access and hardware setup for end-users
Manage hardware maintenance and replacement
Design and solution new server and network infrastructure
Setting up and maintaining both wired and wireless networks
Active Directory implementation and administration
Office 365 setup and user management
Migration of Exchange, Exchange Online and email clients
Manage software licenses, subscription renewals and third-party vendor agreements as assigned
Develop and coordinate implementation, develop, review, maintenance, safe operation and control of IT systems, office automation tools, networking and telecommunication
Ensure availability and good working condition of tools and equipment related to IT, office automation, networking and telecommunication
End-user training on approved applications; executing data imports and exports as required; developing Power BI and Advanced Find reports as requested
Develop, implement and improve IT tools adapted to company or customer needs.
Maintain and/or develop customer Disaster Recovery Plans.
Skills & Experience:
Minimum of 5 to 7 years direct work experience in the role of in-house IT administration.
BA degree in Computer Science (or similar training will be accepted)
Additional training in Microsoft MCSA Professional certification including: O365, Administration, Configuration, Windows Server, Share Point, Azure, SQL, Exchange, Skype/Teams, VMWare and any other relevant certifications. (Please include Microsoft transcript and history of any continuing education courses)
Would be nice: Training in Comp/TIA: A+ certification (Basic Hardware/software); Network+ basic network certification and Cisco certifications; Ubiquiti experience
Experience with ITSM Tools e.g. Remedy, ServiceNow
Exchange Online migration experience
Experience with SharePoint on-premises farm/online: hybrid environments, advanced customizations, custom search, integration with other systems
Communications apps such as MS Teams/Skype/Lync
Microsoft Exchange (On-prem, hybrid, online)
Proven understanding of security and compliance, auditing;
Experience with implementation and in-house support for CRM/ERP integrations
Web Administration (IIS/Apache, PHP, .Net, SQL) highly experienced with Azure/O365.
Valid driver’s license and vehicle required
ID Fusion is proud to be a Manitoba Indigenous owned and operated company. Employment Equity is a factor in selection. Applicants are requested to indicate in their covering letter or resumé if they are from any of the following groups: Women, Indigenous Peoples, Visible Minorities and Persons with a Disability.