A&I Analyst, Co-Op, Montreal May 2020

LoyaltyOne - Montréal, QC (30+ days ago)

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At AIR MILES, we bring our brand essenceto life by being…

Makinglife more fun with little surprises and big discoveries

Inspiringdaily progress through lively reinforcement and a collaborative community

Personalvalue:Delivering value Collectorscan use for big goals or daily indulgences

Understanding,anticipating and staying a step ahead of Collectors’ needs

About us

Today, there are more waysthan ever to engage shoppers. At AIR MILES, we believe that understanding thepeople behind the purchase is key to winning their hearts – and their wallets.

For over two decades andfrom more than fifty locations around the globe, we have paired expertise inshopper behaviour with advanced analytics to uncover the data-driven insightsthat drive successful loyalty, marketing and merchandising solutions.

At AIR MILES, we knowthat in coming together we are at our strongest – and that together we canhelp shape the future for our clients, their shoppers and our communities.

For more information, visit:
AIR MILES is dedicated to enriching the careers and lives of ourassociates which is evident by the following on-site amenities, including:

  • Open concept and casual relaxed attire within the office
  • Free on-site coffee, beverages, fruit & snacks

If you prefer Apple products, we are here to help

  • Subsidized café providing healthy food options
  • On-site gym with complimentary classes
  • Games room, outdoor terrace, mini-putt, ping-pong, shuffleboard &Foosball
  • High impact role with interesting challenges
  • Flexible hours and strong work life balance
  • Free shuttle bus from Union Station
  • Inclusive events for co-ops, sports games, nights out & more!
  • Internal co-op mentoring program
  • One of the highest performing companies in the market (NYSE: ADS)
  • The ability to work in an open concept environment with no assignedseating
  • Companywide volunteer event and charitable matching donations
About the Analytics and Insights Group

The A&I team provides world class analytical solutions through the delivery of insights that enable our clients to build stronger mutually-beneficial relationships with their customers. The group works directly with the sponsors of the program as well as internal business managers to ensure the successful partnering with our clients.

About the Role

A student interested in working in a dynamic Canadian-headquartered corporation with a career interest in business & analysis for our Client Services division Working in a collaborative and entrepreneurial team environment, we expect that you will contribute to the organization's strategies while learning invaluable skills such as functional expertise, project management, ability to work in cross-functional/multi-level teams and process improvement. This is a great opportunity to work in a leading brand, be given the ability to effect change and have the capability to change how we work.


Working with and in support of Sponsor and Channel Marketing, the A&I Analyst (Co-op) will develop actionable insights and recommendations for marketing strategies. This position entails leveraging Air Miles consumer collector data and utilizing Business Intelligence (BI) software to interpret and extract strategies regarding consumer behaviour.

As an expert in the interpretation and application of consumer data and analytics, the incumbent will support the development of customer centric business strategies by:

1) Deliver collector insights to support business objectives:
Leverage consumer data to provide insightful recommendations to internal and external marketing clients regarding marketing and business strategies

Deliver high quality reports and presentations for specific audiences

Participate in team initiatives to conduct timely quantitative and qualitative evaluation of AIR MILES Reward Program and AIR MILES Reward Program marketing initiatives against stated objectives

Link analysis and results to business issue and/or analytic objective

Provide actionable, strategic recommendations (where appropriate)

2) Development:
Research and monitor market landscape for key learning and insights

Collaborate to ensure 'shared learning's' across team

Proactively participate in opportunities to improve skill set

Implement initiatives into daily work

3) Alignment, Integration, Communication across the AIR MILES REWARD PROGRAM and Beyond:

Participate as a member of the A&I team to deliver actionable insights and recommendations on changing consumer behavior

Support the A&I Manager & team on all client accountabilities

Share key learning and recommendations from analysis to broader A&I and AIR MILES REWARD PROGRAM teams

Innovate through thought and action by consistently generating new ideas for organization and clients Proactively highlight opportunities to develop, enhance or remove existing tools and processes

Support the gathering and documentation of such processes

Demonstrate effective leadership and expertise across team and function

Ability to utilize strong written and oral communications skills in a composed and professional manner

Highly detail oriented with strong time management skills

Self starter with the ability to take initiative and ownership of responsibilities

Team oriented individual who demonstrates willingness to collaborate and assist others

Strong understanding of Microsoft Excel, PowerPoint and Access

Previous exposure to SAS / SQL is preferred but not required

Adept problem-solving skills with the ability to decipher results

Experienced in database management, manipulation, and mining

Innovative and creative thinker

Preference given to candidates with previous corporate exposure in areas of analytics, retail marketing and consumer behaviour

Students from one of the following disciplines or other quantitative subjects related to the study of consumer behaviour are our most likely candidates: Business, Marketing, Market Research, Psychology, Sociology, Statistics, Economics, Engineering, Mathematics