Admin/PT Aide

CBI Health Group - Hanwell, NB (30+ days ago)

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Admin/PT Aide (Part Time) - Kingswood, New Brunswick
You will be responsible for shared administrative support functions in a team environment as well as responsible for assisting the Physiotherapists with their caseload. Dynamic, versatile and energized by a busy schedule, you welcome the opportunity to demonstrate your strong computer, analytical and organizational skills and your success in meeting timelines.



As a Receptionist / Administrative Assistant, you will:
Proactively assist clients with billing requirements as per insurance coverage
Direct incoming calls received on a 24-line phone system
Be the first point of contact for office visitors and offsite employees
Coordinate mail distribution and orders
Perform general office duties and provide administrative support

As a PT Aide, you will:
Processing discharged patient charts;
Mailing out satisfaction surveys to patients and their families;
Answering phones;
Processing supply orders;
Uploading Service Provider Reports;
Clerical audits for all discharged charts;
Bar-coding charts for offsite storage;
Assembling chart packages;
Photocopying nursing documentation;
Acts as a liaison between the client and the PT;
Assists with PT’s caseload;
Maintains a presentable and organized clinic;
Ensures that gym area is free of obvious safety hazards.

To take on the role of Receptionist / Administrative Assistant, you must have:
  • a post-secondary education in medical office / business administration
  • 2 to 3 years’ experience in a reception or customer service role
  • well developed skills using Microsoft Office (Word, Excel, Outlook) and a publishing program (e.g., Microsoft Publisher)
  • a professional customer service attitude
  • a creative approach with a can-do attitude
  • effective problem-solving skills
To take on the role of PT Aide, you must have:
Exceptional customer service skills;
Strong critical thinking;
Time management skills;
Ability to work under pressure;
Strong computer abilities;
Excellent communication skills;
Ability to work independently as well as in a team environment;
Strong organizational skills;
Ability to take and follow direction.

About CBI Health Group:
For over 40 years, CBI has been working every day to improve the health and enrich the lives of Canadians.

As Canada’s largest provider of community healthcare services, CBI is made up of over 13,000 physiotherapists, occupational therapists, registered massage therapists, kinesiologists, chiropractors, speech-language pathologists, psychologists, physicians, nurses, dietitians, behavioural therapists, administrators, and professionals.

CBI is set apart by the unique ability to work as an integrated network to foster ongoing learning, enhance best practices, improve access to care for all Canadians and achieve the best outcomes possible for our clients. With a talented, interdisciplinary team of caregivers and professionals, CBI provides the right services, in the right place, at the right time.

To learn more about CBI, please visit Check out CBI on Facebook at and on Twitter at